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Securus Technologies - RE: TABLETS

I dont know what is going on but I havent been able to talk to my husband consistently throughout the day going on a month now. The only time I can talk to him is through a small window in the morning between 3 AM and 5 AM and now I havent even heard from him during that time. This company is straight *** All they do is take your money for stamps and for phone calls and you dont even get a chance to properly talk to your love ones like you should. The messaging takes forever. Securus sucks they are a rip off and you cant even call customer service and get a hold of a live person!!!! Thats what makes this whole thing worst of all!!! How do you get them to fix it???

User's recommendation: Be prepared to not be able to talk to a live representative!

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ID
#3214436 Review #3214436 is a subjective opinion of poster.
Pros
  • Adding funds and sending it to an inmate
Cons
  • Can not talk to a real person
Preferred solution
FIX THE MESSAGING! FIX THEIR TABLETS! TALK TO A LIVE REPRESENTATIVE!