Aurora T Afx
Traveler Helpdesk - Horrible service
Rude, unhelpful and downright sketchy experience. We backed out at the last minute from paying a huge fee to utilize our airline credit. I was told the # was toll free, however turns out it wasn't so now have a large international long distance bill on top of having lost our plane credits. At least I didn't pay the $900 US fee she insisted needed paying to utilize my tickets! There are some online reports of the (858)256-**** number being a Vacation Scam number.
User's recommendation: I would avoid this company and purchase tickets directly from the airline.
Nelson, British Columbia
- Scam rude staff
Deliver product or service ordered
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