Xavier C Yhs
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New Reviewer
Xavier C Yhs
Ipark - Charged incorrectly did not honor pre-paid parking pass
I recently parked at the 552 West 30th Street parking deck and had a SpotHero purchased for Sat Sep 1st from 5 PM to Sep 2 5 PM. I went to the attendant before my time was up to ask for an extension till Sep 3 and he ran the SpotHero Code. I would then owe for the additional night. When I checked out the following day Sep 3 at 1:30PM I was charged $100 the for 2 nights instead of the one additional night. The parking attendant could not refund me half the amount taken from my credit card. I was supposed to only have been charged $50 not $100. He told me to message iPark. Called customer service and the man was rude and told me he could do nothing. Accused me of not checking out after the time was up did not bother to look at my ticket to see that I was within my 24 hr limit. Bad bad bad do not park here
Loss:
$50
Reason of review:
Pricing issue
Preferred solution: Full refund
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