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Heat Surge - Status of order

I would like an update on order that was returned on December 9via fedex with return label that you sent me. I have never received any info after that. The heater wasnt working right. Please check into and let me know asap what status is. Thanks
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ID
#3207765 Review #3207765 is a subjective opinion of poster.
Location
Denver, Colorado
Preferred solution
Deliver product or service ordered