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Dead Sea Cosmetics Inc - This complany is a SCAM

I ordered Ahava eye gel on August 21. As of September 4, I still have not received anything in the mail. I used the contact phone number on their webpage and the message always states that "all of our circuits are busy now". This is over 4 days straight. I've sent repeated emails to which no one responds. Finally, I asked my AMEX to cancel the payment and they will investigate the claim. I would NOT order from this company. I think that this company is a SCAM. {{Redacted}}
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ID
#1346171 Review #1346171 is a subjective opinion of poster.
Service
Dead Sea Cosmetics Inc Shipping Service
Reason of review
SCAM
Loss
$56
Preferred solution
Full refund