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Atgames - Legends Ultimate is not working

Hello, We bought our children a Legends Ultimate Arcade machine for Christmas. It has been set up correctly, yet when we power up, it turns on but when we use the P1 joystick nothing happens. PLEASE, have someone contact us from technical support immediately. We paid a lot of money for this machine and we but so much effort into building the arcade game. The fact that we can't get past "start" is not a good sign. The fact that we can't contact someone via telephone or mobile phone is concerning to me. This is my fifth means of contact regarding this matter, and I am getting nowhere. If someone can get back to me at 215-284-****, I would appreciate it. Thank you Sondra Ritondo

User's recommendation: I am not sure at the moment. I can't even get the Legends Ultimate Arcade Game started an I can't get in touch with anyone. Emails are not the best technical ways to solove a technical problem.

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ID
#3197068 Review #3197068 is a subjective opinion of poster.
Location
Merchantville, New Jersey
Loss
$650
Preferred solution
I would like the Legends Ultimate Arcade Game to work.