BERNARD S Zhm
Staten Island University Hospital - WORST HOSPITAL IN WORLD
EMERGENCY; Went to Seguine Ave. Hospital, August of 2018, I am 69 years old, with OVER 103 Temperature. (ten minutes from home) I had had a routine exploratory, (surgical procedure) and was going home the same day, went OK, went home, six hours later, raced back to Hospital with high fever, I couldn't move, had Ambulance come. Got a serious infectious disease. Almost died they told my family, my wife fainted into a Doctors arms. They kept me in ER for approx, 7 hours I complained that my back was hurting badly, I needed a normal bed, my son said after 6 hours he told them he was taking me to another Hospital if my room and bedding situation wasn't changed SOON. Ten minutes later they had the new bed. I was Rushed to ICU (Intensive Care Unit), they tried to put a Pick Line in my Neck for approx. 1 hour, ( very good people) I was very upset, I told them to let me die, they finally got the line in. After approx. 2 days I was moved to 4th floor of other side of Hospital. THE NIGHMARE CONTINUES. They had to wash me, 2 aides apologised for the COLD WATER WASH, I was cursing the Hospital for the COLD WATER, (they are trying to save money I thought) I say that because 2 years prior, I was in same Hospital and also washed with COLD WATER. Then I had to go to bathroom, I can't walk, I have MS, need to get a Bedpan, I rang the callbell, 2 aides came immediately with a Bedpan and told me ring the Callbutton when I finished. After 20 minutes I couldn't go, so I rang the Callbutton, so they could take out the bedpan. I rang and they shut off the call button from the desk. I figure they are coming, WRONG, no one comes. I wait and ring again, they shut it from desk, NO ONE COMES. I ring again, they shut it, I ring another 2 times, they shut it another 2 times, I gave up, itr's anoither 20 minutes. I Started Yelling HELP and an aide heard me, and I told her what happened, then told her I needed to see the Administraitor I wanted to call the POLICE but I couldn't reach the phone. There's much more, but I do not have the space. Compliments to Willie and Cody who were always professional, they are a CREDIT to the HOSPITAL. LESSONS;;;;;;;;;;;;;;;;;;; This Hospital is ONLY good if your pinky finger is cut and you don't have to stay over. Bring your own HOT WATER. Call 911 if they cut off your Callbutton. Fed up, I have to get out of here, but they won;t sign me out, they say if I leave against their orders, Insurance won't pay and I probably get a bill for approx $25,000.00, they tell me to wait 1 day, I say OK, but if they don't get me out of here, I'M CALLING THE POLICE. I am home now, and have a Nursing Service come to the house, much better, very professional. Need a Hospital, go to NEW YORK CITY!!! SOME GREAT PEOPLE WORKING IN A POORLY RUN HOSPITAL
Staten Island University Hospital Medical Care
Reason of review
Poor customer service
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