Renata M Lau
Profile Info
New Reviewer
Resolved
Renata M Lau
Resolved: Kitchn Shop - Did not receive order
Updated by user Jan 21, 2022
Company fixed the issue and I have been provided with product or service ordered.
Original review Dec 22, 2021
Placed an order on 12-09-2021 and paid with my debit card. I emailed them on 12-20-2021 to find out what the hold up was and that I wanted a refund. They responded and told me that it was on the truck so they couldnt issue a refund. I asked for tracking information and they stopped responding. Ive sent 3 more emails and they havent replied. Ive called them and it goes straight to voicemail. Ive left 2 voicemails and havent received any communication from them. I filed a complaint with FTC and they have a LOT of negative reviews and complaints on the Better Business Bureaus website.
Loss:
$17
Cons:
- Did not order and they do not respond
Preferred solution: Deliver product or service ordered
User's recommendation: Do NOT order anything from this “business”.
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