New Reviewer

Verizon Wireless - No resolution

As well as ordering two new phones and Verizon able to process payment on 1 but not the other with same information

User's recommendation: Change company.

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ID
#3184559 Review #3184559 is a subjective opinion of poster.
Location
Tangga Batu, Malacca
Preferred solution
Let the company propose a solution
New Reviewer

Verizon Wireless - Insanely lacking common sense

Original review updated by user Dec 21, 2021
My bill paid by my checking account number BUT wrong routing number. They offered to REFUND AND REBILL AFTER I GAVE CORRECT Information. And they did not understand that they would be refunding money to me that they never received from me. And then rebilling it to me. Which would be great if I didnt give a crap about whoever is that they charged my phone bill to in the first place. And theyll eventually charge me again anyway. I went through four different departments to be sent back to the first department that answered my call. I think I had better luck with the automated service when it came to comprehension. Company founded in 2000 I have been a customer since 2002. Thanks for your service!!!! Idiots

User's recommendation: Change company.

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ID
#3184519 Review #3184519 is a subjective opinion of poster.
Location
Brighton, Pennsylvania
Service
Consumer Cellular Mobile Phone Service
Pros
  • Signal service is good
  • Until the last year
Cons
  • General business practices
  • Lousy service
Preferred solution
Let the company propose a solution