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Resolved: Samsung Australia - Non-delivery of order
Company fixed the issue and I have been provided with product or service ordered. The next call i received was from the courier company advising that they had booked delivery for New Years Eve. Both the washing machine and dryer are installed and running fine.After waiting for so long for delivery I hope that there is never a service problem as i have heard that the service backup is just as bad.
User's recommendation: Serious doubts about the customer service of Samsung Australia.
- Good online system reflecting the new washer & dryer
- Worst customer service department i have ever dealt with
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