Jade N Jer

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Verified Buyer
| map-marker Jacksonville, Florida

Chipotle - Rudeness and failed to stock items

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Chipotle - Rudeness and failed to stock items
The employees were rude. I came in an hour before closing they failed to stock items and told me I couldnt have tortilla chips or queso with my order? They also were out of fajita vegetables and gaucomole. I would like a refund or to receive something in order to be satisfied. I am a regular customer at chipotle and this is not okay and I would like the issue resolved. Thank you.
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Loss:
$28
Pros:
  • Good food when you get all of your order
Cons:
  • Run out of food without having a backup prepared
  • Out of product
  • Bad customer service

Preferred solution: Full refund

User's recommendation: Call customer support because the employees and managers will not fix it for you.