New Reviewer
we just bought a mattress from rc willeys -30 days ago -wife weighs 125 pounds- sagging badly already -where she sleeps --they sent someone out to take pictures and measure -they also said looked lumpy and sagging -they called back and said it was normal wear from...
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i wish to thank rc willeys for coming threw in flying colors --on complete correct of concern with out mattress- they scheduled an appoint with my wife -with a great manger ( kathy )- who resolved are concern with an upgraded mattress with no extra charge to us-now that is what i call great custom service-- thank you rc willeys

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#1337950 Review #1337950 is a subjective opinion of poster.
Meridian, Idaho
  • Customer service
Reason of review
Bad quality
Preferred solution
Let the company propose a solution