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They say I still owe them after the at fault driver paid them and gap insurance paid them. They sent me the original contract stamped paid and a letter of thank you for doing business with westlake financial and hope to do business in the near future. They told me to...
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1 comment
#1733607

Thank you for bringing this situation to our attention. First and foremost, we would like to apologize for the negative customer experience you encountered.

Providing great customer service is our main goal.

Given the opportunity, we would like to learn more details about your concern and be able to try to make things right. Please contact us at your earliest convenience at WestlakeCustomerCare@***.com

ID
#1623886 Review #1623886 is a subjective opinion of poster.
Service
Westlake Financial Services Auto Loan
Pros
  • How they help me when i needed it
  • Gave me an auto loan
Cons
  • Shady business practices
  • Zero exceptions
  • Customer service
Reason of review
Saying i still owe them money
Loss
$12
Preferred solution
Let the company propose a solution

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New Reviewer

Westlake Financial Services - Crooked company

173**** I am having a simular problem. Got hit totaled the the car . His insurance paid what the piece of *** was worth. I had their gap insurance . Thought the car was paid off. Received in the mail from westlake financial a letter stating they have released all the documents thank you for doing business with westlake financial hope we can do business in the future. 2nd item the original auto lien holder contract stamped PAID and my credit application. Now they are saying I still owe them money on a car I dont even have anymore. They call me 20 times a day from 8:00 to 8:55 pm even on sat and sun. Please add me to this lawsuit jeannedonaldson65@***.com
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4 comments
#1733606

Thank you for bringing this situation to our attention. First and foremost, we would like to apologize for the negative customer experience you encountered.

Providing great customer service is our main goal.

Given the opportunity, we would like to learn more details about your concern and be able to try to make things right. Please contact us at your earliest convenience at WestlakeCustomerCare@***.com

#1734021
@Kaeleigh Otw

I did try that address. Sent documents but no reply

#1824774
@Jeanne M Tuc

Twice I have sent copies the documents to Westlake Financial thru US MAIL as the documents were sent to me. Sent document first time regular US MAIL and the second time registered US MAIL.

Of course no reply but demanding payment.

Rediculous. jmillican

#1824771
@Kaeleigh Otw

I am done calling your customer service because every time I call discuss my issue. The gal does not want to hear or care what I am trying to say.

Why would Westlake financial after my accident send my contract and stamp it paid, A letter stating they have released all the necessary document the state is allowed, and thank you for your business and hope they can help me in the near future, and my original credit application. Due to this disagreement Westlake Financial has severely ruined my credit.

So I have no choice but to mail them a check and make some sort of payment plan. Pay on a car I dont even have.

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ID
#1621189 Review #1621189 is a subjective opinion of poster.
Service
Westlake Financial Services Loan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Westlake Financial Services - Crooked company

Update by user Oct 22, 2019

Sent them the documents again but did a registered letter. They said they did not receive thru email or U.S.

Mail. They also did not put in their the notes on my account regarding to the phone conversation i had with their agent or the supervisor

Original review posted by user Aug 12, 2019
173**** I am having a simular problem. Got hit totaled the the car . His insurance paid what the piece of *** was worth. I had their gap insurance . Thought the car was paid off. Received in the mail from westlake financial a letter stating they have released all the documents thank you for doing business with westlake financial hope we can do business in the future. 2nd item the original auto lien holder contract stamped PAID and my credit application. Now they are saying I still owe them money on a car I dont even have anymore. They call me 20 times a day from 8:00 to 8:55 pm even on sat and sun. Please add me to this lawsuit jeannedonaldson65@***.com
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1 comment
#1755133

In order to have gap cover the rest of the balance you have to call gap otherwise it wont get done. People often make the mistake of thinking it gets done automatic and it doesn't

ID
#1621188 Review #1621188 is a subjective opinion of poster.
Service
Westlake Financial Services Loan
Reason of review
Bad quality

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New Reviewer

Aspen Dental - Not getting help from Lawyer

Well i had this website attorney contact me . I told him my story about getting ripped off and taken advantage . How i was lied to thought i was gettingnparcials for 3000.00. Instead they gave me a deep cleaning. Such a crock of shit..when i should of never been financed 3000. In the first place. But thought i was getting my teeth fixed and parcial. I just wanted to be able to smile again. So I got unnecessary overpriced service. No parcials No Nothing. And now a 3000.00 loan i cant afford to pay. So pissed. Biggest mistake I have ever made. Thanks Aspen Dental
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1 comment
#1716682

Sadly, none of this makes a winnable lawsuit. You went to a 3rd rate corporate shyster operation instead of a reputable independent dentist.

The probably overprescribed treatment for you, and got you to sign on the dotted line for a loan shark operation. What is true is your gums MUST be healthy before constructing a partial denture. Without x-rays, I have no idea if your needed scaling and root planings or not. $3000 is about 3 times more than you would have paid for them in my office.

Remember HONESTY and COMPETENCE are much more important factors in choosing a professional than the prices of services. How much do you save on a cheap service that you don't need, anyway?

ID
#1587353 Review #1587353 is a subjective opinion of poster.
Location
Phoenix, Arizona
Product
Aspen Dental Dentures
Pros
  • Clean toilet
Cons
  • Shoddy work
  • Customer service is very poor
  • All made comments about no dentures will exactly fit correctly
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Aspen Dental - Mislead and taking advantage

My dream for a.long time was to be able to smile without my missing teeth. Went to Aspen Dental in Phoenix, AZ to take advantage of their free office visit/xrays and low cost dentures. I should had never even Been qualified for a 3,000 loan. Barely at my part time job for 4 months and no prior work experience for 10 years. I was mislead i was getting my teeth fixed and top and bottom partials/dentures. Instead for 3000.00 i got 2 teeth pulled, a flimsy temporary parcial and a so called deep cleaning for 3000.00. The temporary never fit and everytime i put them in they break One time it literally broke in half. I was constantly returning to get repaired. So frequent that they were rude and make me wait long time or just be ignored. After they got their money i was not important to them anymore. So after they received their 3000. They called me to come in to tell me there is a accounting adjustment I would first have to pay 1700.00 on my loan i. Order to receive the full set. I just gave them 3000.00!!. I gave up getting my temp repaired. I called try to get appointment to see where and what the 3000.00 was being applied to. They said i will have to pay 65.00 for the office visit after i just gave the. 3000.00. I was mislead and took advantage of. So i have been paying on this loan and have nothing. Very very dissatisfied with the service i received. I have nothing. And definetely not a great smile
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3 comments
#1559669

Is there asything i can do about it?

#1559528

Wow! That definitely sounds like fraud to me...

You had to pay to get the info!? You need to report that!

#1544829

Aspen has the most expensive "free" you will ever encounter. Go to crooks and you will be treated dishonestly. No big surprise.

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ID
#1335721 Review #1335721 is a subjective opinion of poster.
Location
Phoenix, Arizona
Product
Aspen Dental Dentures
Reason of review
Bad quality