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Petsafe - Need refund or replacement

I bought one of their fountains for my two cats. I have already sat on the phone with one of their representatives and followed instructions to clean it. The fountain started to work, so i ordered extra filters/foam. I immediately replaced all filters/foam, it stopped working in 1 week. Phone numbers in system don't seem to work properly. I have not been able to talk to a live person. I need to replace the item or get a refund. refund. Fountain was purchased in December '20. a ref a refencd

User's recommendation: Do not purchase this item. Fountain lifespan is sort.

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ID
#2732983 Review #2732983 is a subjective opinion of poster.
Location
Los Angeles, California
Loss
$35
Preferred solution
Full refund