New Reviewer

Mirror Essentials - STILL WAITING FOR ORDER

Not happy with company.... Placed order on 8/1, received order # but NO tracking info. When questioned showed no order found, but I have a #, tracking status NOT FOUND. Unable to contact anyone at the company or send email. When calling the company the only thing a person can do is track order when you are instructed to go on line and follow the tracking procedures. How is a customer able to track his/her order if NO TRACKING INFO given or an email address for customer service. Your assistance regarding this matter ASAP would be greatly appreciated. Thank you Counted 100 words explained what I feel is necessary why cannot I not send???????
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1 comment
#1554137

Hi SpectacularPony, We sincerely apologize for the inconvenience of not able to track your order immediately. Our team is already aware of this issue and are working hard to get this rectified the soonest possible time.

Please note that our standard shipping takes 2-4 weeks to arrive and if availed our fast delivery shipping, then it would only take 2-7 business days. Here's the link on where: www.mirroressentials.com/pages/track-your-order.

Please send us an email with your complete name, email address and order number directly at hello@***.com if you still have concerns, we'll be more than willing to help. Sincerely, Mirror Essentials

ID
#1330362 Review #1330362 is a subjective opinion of poster.
Service
Mirror Essentials Shipping Service
Cons
  • Order never received and no information given
Reason of review
Problem with delivery
Loss
$23
Preferred solution
Deliver product or service ordered