Joan G Kvf
Profile Info
New Reviewer
New Reviewer
Went to my local Menards for Christmas gifts. Couldnt find. Asked a YOUNG clerk and he sent me in wrong direction of all 3 items. Found someone else..a foreign woman who was standing around trying to look busy. She tells me to go upstairs in storage (for out of season...
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ID
Location
Mount Prospect, Illinois
Pros
- Selection of product
Cons
- Some employees
Preferred solution
Let the company propose a solution
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Things wrong about this post. 1st off, referring to ppl as foreign not once, but to separate times, does seem very racist.
2nd the upstairs area, is 100% for customers to shop in, everything is supposed to be priced and available.
3rd you complained you couldn't climb all the stairs and they had an elevator. Now for the service, it dies seem to leave quite a bit of room for improvement as team members are supposed to walk you to products whenever available.