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Resolved: Atgames - Shipping Issue / Promised delivery not met / No way to contact customer service.

Update by user Jan 18, 2022

Company fixed the issue and I have been provided with full refund. After several emails customer service did contact me.

Gave me a full refund and an apology. I am satisfied with the results..

Original review posted by user Dec 18, 2021
I have not received my item that I ordered on November 16, 2021. There is a shipping exception and cannot be delivered. FedEx says that Atgames has to fix the problem. You can only email Atgames, so there is no resolution and most of the time, no response. I have asked for a refund and a cancellation of the order. I am also filing a dispute with my credit card company.

User's recommendation: Do not expect anything from this company in a timely manner.

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Resolved
ID
#3174979 Review #3174979 is a subjective opinion of poster.
Location
Commiskey, Indiana