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Verified Reviewer | Washington, District Of ColumbiaNBKC Bank - Wheres my money?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBoost Mobile - Non retrieval of previous offer
Noone had styenpted to contavt me tho i have spoken to corporste on my own its been a slow process with no outcome in sight
I have tried 50 yines to do that and the customer support is beyond the worst . From stating I have the wrong number and no service to telling me id get a return call . The offer i was given was for the s10 which came back once and they gave me a code to take to the store that did nothing . This had been happening for 8 months or so .
So i just talked to boost who magically now see my accoubt today and the offer but now im being told to pay and its only 50 percent off which is somewhat true as the offer was gor the phone that isnt there was double the amount of the ecisting deal which made it free. But because of this taken do long (not on my end but because of boost) and the fact that im sure ill spend another 4 months now trying to get someone to help me since i just got hung up on and the fact this shouldnt have been so difficult i feel the company should make good on the deal. Example If i was getting a 800 dollar phone for free due to 50 percent off the retail price on top of the 50 percent off why am i now being told i need to pay for a 250 dollar phone and the 50 percent off is making it 125 . That makes no sense what so ever !
My guess is that support isnt the brightest of people and have no idea what there saying i mean it takes me 3 days to get someone to actually pull my account up . This isnt goid business and call support needs replaced.
- Affordability sometimes
- Phones are different specs then originals
Preferred solution: Let the company propose a solution
User's recommendation: Go to metro
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Verified Reviewer | Manassas, VirginiaNBKC Bank - Bella love me bank refusing to contact
- Surprise cash
- Dont know how to dispute correctly
- No phone
- Customer service
Preferred solution: Full refund
User's recommendation: Be careful and watch your finances closely they don't put the refunds back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWells Fargo - Because they suck
Noone has contacted me in fact wells fargo has (the last time i spoke to them tryibg to appeal) told me i can no lovger file appeals , even if i had new evidence the case is closed and will remain fkosed no matter what i send . This seems very purposely done and that...
Don't expect a refund if they go over 10 days because they won't, in fact they will lie change dates and make new policies up on the spot. They will deny they follow regulations set by CFPB. They have a medical emergency policy they won't actually acknowledge, and they also will not explain a damn thing they say. Request documents don't worry, you may get them but not in the time frame, and what's that matter ?
It doesn't there's no consequence for them not getting those to you in the tine frame, matter of fact they will tell you the time frame is 30 days when in fact it's 10. Finally, you can also expect people to threaten you and put your information at risk OPENLY.
STAY AWAY from this bank if you can't read or haven't paid attention, this isn't the bank to bank with as they are openly ready to screw u over and don't seem to care about their recent scandals as they continue to create new ones. That I can't testify to.
- Ignorant
- Unprofessional
- Not well trained
Preferred solution: Full refund
User's recommendation: No stay away if possible
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