comment to review:

Not helpful to disabled veterans

Enterprise Rent A Car #1865248
Gary G., thank you for your feedback! We would like to have the opportunity to look into this for you. Please email Care@Enterprise.com with the full details, the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us. We look forward to hearing from you soon! - Carol H.
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comment to review:

Complaint

Enterprise Rent A Car #1865246
Harmon, we’ve noted your comments and would like the opportunity to look into this for you. Please send us a detailed email to Care@Enterprise.com include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us. Thank you! - Carol H.
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comment to review:

Emergency

Enterprise Rent A Car #1864664
Review #1928873, your feedback is important in maintaining and improving service and satisfaction for all our valued customers. I assure you it's never our intention to inconvenience a valued customer. We would like to discuss your experience with us in more detail. Please email us at care@enterprise.com with your full name, contact information, your reservation or rental agreement number, and any additional details. Thank you. -Carol H.
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comment to review:

Extended Warranty/Enterprise Lackluster Customer Support

Enterprise Car Sales #1863407
Vincent H, we appreciate it when customers tell us about their experiences. If we can help out, please email care@***.com with the details above, your contact information, our sales office location, warranty number, VIN, stock number, and your sales details. Thank you. – Carol H.
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comment to review:

Lost my business

Enterprise Rent A Car #1862892
Liz B, your feedback is important in maintaining and improving service and satisfaction for all our valued customers. We would be happy to discuss your experience with us in more detail. Please email us at care@enterprise.com with your contact information, reservation or rental agreement number, the details above, and any additional details. Thank you. -Carol H.
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comment to review:

Rental did not happen!!

Enterprise Rent A Car #1862469
Tamara S., o ensure the safety and well-being of our employees and customers at this time, we have temporarily consolidated some of our locations. When you make your reservation at least 24 hours in advance, our location will call you to confirm and discuss the reservation process. We're happy to review this with you. To do so, please email care@enterprise.com with your contact information, the reservation number, the exact rental office location and the details above so we can research this promptly. Thank you. – Carol H.
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comment to review:

Very unhappy with service from salesman and management at the Saint Charles Missouri location

Enterprise Car Sales #1862092
John W., we appreciate it when customers tell us about their experiences and would like the chance to discuss this with you directly. Please email care@***.com with the details above, your contact information, our sales office location, VIN, or stock number, and any additional sales details. We look forward to hearing from you soon. Thank you. – Carol H.
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comment to review:

! Keep getting calls from a unknown number and my iPhone will not except calls from an unknown number! This has been going on for at least three weeks!

Enterprise Rent A Car #1860007
PissedConsumer1909005, please visit https://privacy.ehi.com/en-us/home.html to view more information regarding our privacy policy. You can also visit https://privacy.ehi.com/en-us/home/contact-us.html to contact our Privacy team directly for further assistance regarding this experience. If we can help out please send us a detailed email to Care@Enterprise.com include the exact rental location, your full name, contact telephone number, your rental agreement or reservation numbers and any further information regarding your experience with us. Thank you! - Carol H.
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comment to review:

Supervisor

Enterprise Rent A Car #1860005
PissedConsumer1910147, we certainly disappointed to hear that you're having difficulty speaking with our local office. Our records indicate that your reservation has been set for our Bossier office. Please contact that location directly to inquire about delivery and rental requirements at (318) 629-6024. If we can help you further, please email Care@Enterprise.com include your contact telephone number, your reservation number/s and any further information regarding your experience with us. Thank you! - Carol H.
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comment to review:

Issue with car and store very unsatisfying with car also the service when explained of the issues .

Enterprise Rent A Car #1859462
PissedConsumer1907632, I assure you it's never our intention to inconvenience a valued customer. We would like to have the opportunity to look into this for you. Please send a detailed email to Care@Enterprise.com include the exact rental location, your full name, contact telephone number, your rental agreement or reservation numbers, the information above, and any further information regarding your experience with us. We look forward to hearing from you. - Carol H.
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comment to review:

Truck payments

Enterprise Truck Rental #1859074
Stoney, we appreciate your comments. If we can assist you with your truck rental needs, please email your full name, telephone number, the exact location, and any rental agreement or reservation numbers so we can assist you promptly. Thank you and take care! - Carol H.
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comment to review:

Rental

Enterprise Rent A Car #1856921
PissedConsumer1897056, deposit holds are released on the same day you return the vehicle. How fast you receive it back, is determined by your bank or credit card provider. We're happy to check on the process for you. To do so, please email Care@Enterprise.com with your full name, contact information, reservation or rental agreement number, the exact rental office location, and the complete details. We look forward to hearing from you soon. –Carol H.
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comment to review:

Shady Business Practices!!! Stay Away!!!

Enterprise Car Sales #1855663
Alvin B., we appreciate it when customers tell us about their experiences and would like the chance to discuss this with you directly. Please email care@***.com with the details above, your contact information, our sales office location, VIN, or stock number, and any additional sales details. Thank you. – Carol H.
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comment to review:

On a do not list

Enterprise Holdings #1854410
PissedConsumer188****, we would like to discuss your experience with us in more detail. Please email us at care@***.com with your full name, contact information, any available reservation or rental agreement number, rental location, and the complete additional details. Thank you. -Carol H.
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comment to review:

Some one used a fake license with my license number. and someone else's name on it

Enterprise Holdings #1854066
Macklin, we're happy to look into this for you. Please email care@***.com with your full name, contact information, the reservation or rental agreement number if available, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
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comment to review:

I need to talk to somebody

Enterprise Rent A Car #1854062
Thank you for your review, Macklin. If you can provide a few more details, we would be happy to look into this further for you and help out. Please email care@enterprise.com with your full name, contact information, your reservation or rental agreement number, the exact rental office location, and the details of your experience stated above. - Carol H.
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comment to review:

Mileage invoices

Enterprise Rent A Car #1853613
Mckenzee, we would be happy to help you with this. Please email us at care@enterprise.com with your contact information, reservation or rental agreement numbers, the rental office locations, and any additional details. Thank you! -Carol H.
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comment to review:

Having issues

Enterprise Rent A Car #1851177
PissedConsumer1871911 of Madison, TN, we’ve noted your comments and assure you it’s never our intention to inconvenience a valued customer. To speak with us directly about this, please email Care@Enterprise.com include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us. Your feedback is greatly appreciated. – Carol H.
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comment to review:

Having issues

Enterprise Rent A Car #1851176
PissedConsumer1871936 of Madison, TN, we’ve noted your comments and assure you it’s never our intention to inconvenience a valued customer. To speak with us directly about this, please email Care@Enterprise.com include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us. Your feedback is greatly appreciated. – Carol H.
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comment to review:

Deposit Stolen and Bad customer service

Enterprise Rent A Car #1850689
Theda S., the deposit is released on the same day you return the vehicle. How fast you receive it back, is determined by your bank or credit card provider. Are you waiting for you deposit to be returned? We'd be happy to check on the process for you. To do so, please email Care@Enterprise.com with your contact information, reservation or rental agreement number, the exact rental office location, the complete details. We look forward to hearing from you soon. –Carol H.
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comment to review:

Extended warranty....Assurance full of @hi!!!!

Enterprise Car Sales #1850364
Vincent H., we're dedicated to providing great customer service, and would like to look into this for you. Please email care@***.com with the details above, sales office location, VIN, or stock number,your contact information, and any additional details. Thank you. – Carol H.
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1 reply
Vincent H Fma
#1863198
I have contacted you Carol H. and you didn't get back to me. I spoke with some guy over email. we kept missing each other. I want another Extended Car Warranty Service Co and I want my money back for the repair that the warranty covered yet the company said it didn't.
comment to review:

*** AND LOATHSOME SALES PEOPLE

Enterprise Car Sales #1848558
Review #186****, thank you for sharing your review of our Albuquerque Car Sales location. We value your feedback and will gladly pass this along to that office’s regional management team. If you would like to speak with us further about your experience, please email Care@***.com with your full name, phone number, VIN, Stock number or make and model vehicle you were looking to buy, and any other details you would like to add. Thanks! - Carol H.
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comment to review:

Wrongful treatment

Enterprise Rent A Car #1848548
Mckaela, we assure you it's never our intention to inconvenience a valued customer. We'd very much like to speak with you directly about your experience. Please email care@enterprise.com with your full name, contact telephone number, the exact rental office location, the reservation or rental agreement number, and any other details so we can research this promptly. Thank you. – Carol H.
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comment to review:

Unethicical Practice

Enterprise Rent A Car #1846910
Review #1855001, we appreciate your feedback and assure you it's never our intention to inconvenience you. If we can assist you with this rental, please email care@enterprise.com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
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comment to review:

No Response

Enterprise Car Sales #1845975
Jimmy L, we appreciate it when customers tell us about their experiences. If we can help out, please email care@***.com with the details above, your contact information, our sales office location, and your sales details. Thank you. – Carol H.
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comment to review:

Correcting lies by the posting party!

Enterprise Holdings #1844950
Review #184**** is this in regards to our location in Concord, NC? Enterprise Holdings nor it's affiliated travel partners does not currently operate in Kanopilie, NC. If your concern is in regards to your rental, car share, car sales, or ride share experience with us, please email the complete details, your full name, your email address, the exact location, and any claims, rental agreement, or reservation numbers. Thank you! - Carol H.
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comment to review:

Pissed

Enterprise Rent A Car #1844944
Ronald O, we appreciate your comments. We assure you it's never our intention to inconvenience a valued customer. Rentals lasting longer than 28 days need to return to the location in order to record vehicle mileage, and update maintenance records. We're happy to further discuss this with you. To do so, please email Care@Enterprise.com with your full name, contact telephone number, email address, the exact rental office location, your rental agreement or reservation numbers. Thank you! - Carol H.
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comment to review:

Car Broke Down and Customer Service Broke More

Enterprise Rent A Car #1842135
Sarah P., we'd appreciate the chance to be of assistance to you and encourage you to respond directly to us at care@enterprise.com with the above information as well as your rental agreement numbers, exact rental office location, and your contact details. Thank you! - Carol H.
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comment to review:

Over charged

Enterprise Rent A Car #1842097
Betty D., we appreciate your feedback. Please reach out to us at care@enterprise.com at your earliest convenience with the details above, your rental agreement number, rental office location, and your contact information. Thank you. - Carol H.
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comment to review:

Horrible Customer Experience

Enterprise Rent A Car #1842095
Lisa M., all renters must have a valid driver’s license and a major credit card or debit card in their name. Photocopies of Driver’s Licenses are not accepted, and temporary Driver’s Licenses may be refused if the renting location is unable to otherwise verify your identity or the authenticity of the temporary license. Additional Government-issued identification may be required. We're happy to review your specific experience with you directly. To do so, please email care@enterprise.com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
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1 reply
Anonymous
#1842243
I was able obtain a temporary driver's license from the license branch and was still told that it wasn't enough. My information was verifiable and aside from that like I said, he was extremely rude. You didn't mention that part...
comment to review:

Will not refund my money

Enterprise Rent A Car #1842092
Donald H, we'd like the chance to address this with you directly. Please email care@enterprise.com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
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comment to review:

Credit card charged despite account fully paid

Enterprise Rent A Car #1836892
PissedConsumer1816183, if we can help out please email care@enterprise.com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
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comment to review:

Be careful renting with Enterprise

Enterprise Rent A Car #1836890
Mohamed B., we appreciate your feedback and would like the chance to address this with you directly. Please email care@enterprise.com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
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comment to review:

Don't rent cheets

Enterprise Rent A Car #1831542
Review #1803534, we appreciate your honest review and would be happy to look into this for you. Please email care@enterprise.com with your contact information, your reservation number and any details you want to make us aware of. We look forward to hearing from you soon. - Carol H.
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comment to review:

Very bad customer service

Enterprise Rent A Car #1830450
Vikram G., thank you for sharing your experience with us. I can certainly understand your concerns. Please be assured that it is never our intention to disappoint a customer as we strive to provide the best possible services. We will review this feedback to see how this could have been handled differently and look to make improvements as we work toward even better experiences for all customers. If you have any additional questions or concerns, please don't hesitate to write to us at Care@Enterprise.com.- Carol H.
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comment to review:

Proceed with caution

Enterprise Rent A Car #1827007
Steve R., please email care@enterprise.com with your contact information, the reservation or rental agreement number, the exact rental office location and the full details so we can look into this promptly. Thank you. – Carol H.
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1 reply
Steve R Vpv
#1827012
I have. Your company has been reported to The NY State Attorney General's Office, Dept of Consumer Affairs and The Better Business Bureau. This is fraud. I intend to contact local media.
comment to review:

Never rent from this prejudice scam company EVER!!!

Enterprise Rent A Car #1827005
Damon M., thank you for your feedback. We'd like the chance to address this with you directly. Please email care@enterprise.com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
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comment to review:

Do Not Rely On Their trucks

Enterprise Truck Rental #1824603
David R., for fastest service please work directly with our Folsom Truck location. For additional assistance, please email the details above along with your full name, preferred contact information, your reservation or rental agreement numbers to Care@***.com. Thank you. - Carol H.
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comment to review:

Tracking number

Enterprise Car Sales #1824600
Charles A, we're happy to look into this for you. Please email us at Care@***.com with your full name, phone number, VIN, stock number, or make and model vehicle, and any other details you would like to add. Thank you! - Carol H.
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comment to review:

Staff ius nice, but once you have major complaint, they turn on you.

Enterprise Car Sales #1823254
Richard A., we appreciate it when customers tell us about their experiences. If we can help out, please email care@***.com with the details above, your contact information, our sales office location, VIN or Stock number, and your sales details. Thank you. – Carol H.
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comment to review:

Return car

Enterprise Rent A Car #1820247
PissedConsumer1781726, we appreciate it when customers tell us about their experiences. To speak with us further, please email care@enterprise.com with the complete details include your contact telephone number and email address, and rental agreement or reservation numbers. Thank you. –Carol H.
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comment to review:

Flat tire

Enterprise Rent A Car #1820241
Athen, thank you for your comments. We would be happy to discuss your concerns further. To do so, please email us at care@enterprise.com include your reservation & rental agreement numbers, your contact information, full name on the rental agreement, and any additional details regarding your experience. Thank you. – Carol H.
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comment to review:

Check your paper work very carefully

Enterprise Car Sales #1817327
Vicki H, we'd like to hear more about your experience with our Arlington Car Sales location. Please email us at Care@***.com with your full name, phone number, VIN, stock number, or make and model vehicle, and any other details you would like to add. Thanks! –Carol H.
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comment to review:

Do not use this location 5716 Spur 327 Lubbock, TX, US, 79424

Enterprise Rent A Car #1817323
PissedConsumer1776152, thank you for your review. If you can provide a few more details, we would like to look into this further for you. Please email care@enterprise.com with your contact information, your reservation or rental agreement number, and the details of your experience. We look forward to hearing from you soon. –Carol H.
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comment to review:

Do not buy a car in Raleigh

Enterprise Car Sales #1816856
We appreciate your feedback and review and will happily pass this information onto our Raleigh Car Sales upper management team. If you'd like to speak with them directly, please email care@***.com with your contact information, VIN, stock number, or sales details, and any additional details. Thank you. -Carol H.
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comment to review:

Avoid Enterprise like the plague

Enterprise Rent A Car #1812825
PissedConsumer1766934 of Palm Beach Gardens, FL, We appreciate your comments and would be happy to review your billing concern directly with you. Please email care@enterprise.com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
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comment to review:

Sales Rep told me to F off

Enterprise Car Sales #1805297
Review #175****, we value your feedback and would like to pass this along to the location's management. To speak with us further about your experience, please email us at Care@***.com with your full name, phone number, vehicle detail information or make and model vehicle, and any other details you would like to add. We look forward to hearing more from you soon. Thanks! - Carol H.
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comment to review:

Use another Rental Car Company if you value Honesty

Enterprise Rent A Car #1805010
Robert H. , thanks for your review of our Dallas location. I assure you that our offices do their very best to locate misplaced items and return them to their rightful owner as quickly as possible. Please file a Lost & Found report using the link provided here. http://bit.ly/29HbDJs In addition you can log on anytime to view items recovered and make a claim. If you'd like to speak with us further about this, please email your full name, contact details, rental agreement number, and the details here. Thank you! - Carol H.
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comment to review:

Use another Rental Car Company if you value Honesty

Enterprise Rent A Car #1804943
Robert H., thanks for your review about about your misplaced headphones. Our offices do their very best to locate left behind items and return them to their rightful owner. For help with locating your item, please file a Lost & Found report using the link provided here. http://bit.ly/29HbDJs Through the link you can also view items recovered and place a claim. If we can assist you with this further, please email the full details and your contact information to Care@Enterprise.com. - Carol H.
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comment to review:

Do not rent from Enterprise unless you opt to pay for the insurance, They cannot be trusted!!

Enterprise Rent A Car #1800079
Review #1751313, we appreciate it when customers tell us about their experiences, especially at these busy airport locations. To speak with us further, please email Care@Enterprise.com with the complete details include your contact telephone number and email address, and rental agreement or reservation numbers. Thank you. –Carol H.
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