I apologize that our service did not meet your expectations we would like to look into this further. Please email Care(At)Enterprise{Dot}com with your contact information, your reservation or rental agreement number, and all the details of your experience as stated here. Thanks. –Carol H.
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Extremely poor customer service and broken promises
Michael W., I apologize that our service did not meet your expectations we would like to look into this further. Please email Care(At)Enterprise{Dot}com with your contact information, your reservation or rental agreement number, and all the details of your experience as stated above. Thanks. –Carol H.
Carl J., we'd like to hear more about your experience with our El Cajon Car Sales location. Please email us at Care(At)Enterprise{Dot}.com with your full name, phone number, VIN, stock number, or make and model vehicle, and any other details you would like to add. We look forward to hearing from you soon. Thanks! –Carol H.
Kennedy A., I apologize that our service did not meet your expectations and assure you it's not our intention to inconvenience a valued customer. We would be happy to look into this for you. Please email Care(At) Enterprise{Dot} com with your contact information, exact rental office location, your reservation or rental agreement number, and more details of your rental. Thank you. – Carol H.
SheCholle W, I apologize that our service did not meet your expectations and assure you it's not our intention to inconvenience a valued customer. We would be happy to look into this for you. Please email Care(At) Enterprise{Dot} com with your contact information, exact rental office location, your reservation or rental agreement number, and more details of your rental. Thank you. – Carol H.
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I can't locate my vehicle and have called Enterprise to find out where it is which was absolutely no help, so I searched around and found this link to make another attempt VIA GPS
Review # 2476680, if we can assist you with this, please email Care(At) Enterprise{Dot} com with your contact information, your reservation or rental agreement number, exact rental office location,and more details of your rental. Thanks. – Carol H.
Jahanna, we appreciate your review. If we can assist you with this, please email Care(At) Enterprise{Dot} com with your contact information, your reservation or rental agreement number, exact rental office location,and more details of your rental. Thanks. – Carol H.
Michael L, if we can assist you with this further, please email Care( At) Enterprise{Dot} com with your contact information, your reservation or rental agreement number, and more details of your rental. Thanks. – Carol H.
Mark T., I apologize that our service did not meet your expectations. I assure you it's not our intention to inconvenience a valued customer and would be happy to look into this for you. Please email Care( At) Enterprise{Dot} com with your contact information, your reservation or rental agreement number, and more details of your rental. Thanks. – Carol H.
Frankie F., I apologize that our service did not meet your expectations. We would like to know more about your experience so we can help. Please email Care(At)Enterprise{Dot}com and include the rental location, rental agreement or reservation numbers and your contact information. Thank you. - Carol H.
PissedConsumer2465895 of Southport, NC, I apologize that our service did not meet your expectations I would like to know more about your experience so I can help. Please email Care(At) Enterprise{Dot}com and include the rental location, rental agreement or reservation numbers and your contact information. Thank you. - Carol H.
Kim K., I'm certainly sorry to hear our service did not meet your expectations. I would be happy to look into this for you. Please email Care(At)Enterprise{Dot}com with your contact telephone number, email address, your reservation or rental agreement number, and more details of your rental. Thanks. – Carol H.
PissedConsumer2468753 of Tampa, FL, I apologize that our service did not meet your expectations I would be happy to look into this for you. Please email Care( At) Enterprise{Dot} com with your contact information, your reservation or rental agreement number, and more details of your rental. Thanks. – Carol H.
PissedConsumer2456121 of New York, NY, please reach out to your card provider to inquire about when credit card holds fall off. We're happy to review the details with you please email Care(at)Enterprise{Dot}com with the details above, your full name, email address, telephone number, the exact rental office location, your reservation and rental agreement numbers. Thank you! -Carol H.
Evian, we would be happy to take a closer look for you. Please email Care(At)Enterprise{Dot}Com with the details above, your full name, your email address, your telephone number, and any confirmation and rental agreement numbers so we can review this promptly. Thank you! - Carol H.
Gao, we appreciate your feedback and would be happy to take a closer look at your rental charges with you. Please email Care(At)Enterprise{Dot}Com with the details above, your full name, your email address, your telephone number, and your reservation and rental agreement numbers so we can review this promptly. Thank you! - Carol H.
Yvonne S., we appreciate your feedback and would be happy to take a closer look at your hire with you. Please email Care(At)Enterprise{Dot}Com with the details above, your full name, your email address, your telephone number, and your reservation numbers so we can pass this along promptly. Thank you! - Carol H.
BRIJ S, we appreciate your feedback and would be happy to take a closer look at your hire with you. Please email Care(At)Enterprise{Dot}Com with the details above, your full name, your email address, your telephone number, and your confirmation and contract numbers so we can review this promptly. Thank you! - Carol H.
Good morning Carol, As advised, I have sent the details to Care@***.Com Please could you check my email and arrange for the refund to be credited to my card account urgently. Thanks and Regards Brij Singh
PissedConsumer244**** of Carrollton, TX Thank you for your comments. We're happy to speak with you further about this please email Care(At)Enterprise{Dot}Com. Please include the full details, your full name, email address, telephone number, the exact office location, and any reservation or rental agreement numbers. Thank you! - Carol H.
Garon, I apologize that our service did not meet your expectations we would like to look into this further but need some more information. Please email the details of your rental, your contact information, exact rental office, and your reservation or rental agreement number to Care(At)Enterprise{dot}com. Thank you –Carol H.
PissedConsumer2448521 of Ashland, KY, it's never our intention to inconvenience a valued customer. Some locations prefer to specialize in return round trips. To speak with us further, please send the complete details, exact rental office location, your contact telephone number, and email address to Care(At)Enterprise{Dot} Com. Thank you! - Carol H
Evian Thank you for your comments please visit enterprise.com for information about rental policies or call 1-800-264-6350 to speak with one of our representatives. Thank you! - Carol H.
PissedConsumer2437260 of Charlotte, NC, we would be happy to look into this further but need some more information. Please email the details of your rental, your full name, contact information, exact rental office, and your reservation or rental agreement number to Care(At)Enterprise{Dot}Com. Thank you! –Carol H.
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comment to review:
Lies, more lies and excuses, do not do business with Mr. Lillie or associates if you expect even a penny.
PissedConsumer244**** of Carrollton, TX, is this in regards to one of our Enterprise Rent A Car locations or an affiliated travel partner? If so we would be happy to speak with you further. Please email the details of your rental, your full name, contact information, exact office, and your reservation or rental agreement number to Care(At)Enterprise{Dot}com. Thank you! –Carol H.
PissedConsumer2437260 of Charlotte, NC I apologize that our service did not meet your expectations I would like to know more about your experience so I can help. Please email Care(At)Enterprise{Dot}com and include the rental location, rental agreement or reservation numbers and your contact information. Thank you. - Carol H.
Vraj, we're happy to look into this for you. Please email the full details, your full name, email address, telephone number, rental agreement number, reservation number, and rental office location to Care (At) Enterprise {Dot} com. Thank you! - Carol H.
Katherine, I apologize that our service did not meet your expectations I would like to know more about your experience so I can help. Please email Care(At)Enterprise{Dot}com and include the rental location, rental agreement or reservation numbers and your contact information. Thank you. - Carol H.
Tracie G, I apologize that our service did not meet your expectations I would like to know more about your experience so I can help. Please email Care(At)Enterprise{Dot}com and include the rental location, rental agreement or reservation numbers and your contact information. Thank you. - Carol H.
Cassidie, we're happy to help you with this. Please email care(At)enterprise{Dot}com with your full name, date of birth, contact email address, telephone number, driver's license number, state of issue, the reservation or rental agreement number, the exact rental office location and any other details. Thank you. – Carol H.
Anonymous Review, we appreciate your feedback and review and will happily pass this information onto our upper management team. If you'd like to speak with them directly, please email care(At)enterprise{Dot}com with your contact information, VIN, stock number, or sales details, and any additional details. Thank you. -Carol H.
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comment to review:
I was given a car with a expire Mississippi tag from December 2020
I apologize that our service did not meet your expectations we would like to look into this further. Please email Care(At)Enterprise{Dot}com with your contact information, your reservation or rental agreement number, and all the details of your experience.- Carol H.
Tamny J, I apologize that our service did not meet your expectations we would like to look into this further. Please email Care(At)Enterprise{Dot}com with your contact information, your reservation or rental agreement number, and all the details of your experience. Thanks. –Carol H.
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comment to review:
I was given a car with a expire Mississippi tag from December 2020
Review #2420093, Please email us at Care(At)Enterprise{Dot}com with your contact information, reservation or rental agreement number, and any additional details. Thank you! -Carol H.
Jim J., we have a very formal training process in place that instructs all employees on the proper cleaning of a vehicle. If those standards were not met we’d like to speak with you to learn more. Please email us at Care(At)Enterprise{Dot}com with your contact information, reservation or rental agreement number, and any additional details. -Carol H.
Elizabeth B., we're happy to answer your questions and tell you about the specific locations renter qualifications. Please email us at Care(At)Enterprise{Dot}com with your contact information, reservation or rental agreement number, and any additional details. Thank you! -Carol H.
glen h., we appreciate that you've taken the time to let us know about this. If we can help you out, please email Care(At)Enterprise{Dot}com with your contact information, our sales office location, VIN, or stock number, the details above, and any additional information. Thank you. – Carol H.
Thank you for your honest review, Review #2407076. Your feedback is important in maintaining and improving service and satisfaction for all our valued customers. We would like to discuss your experience with us in more detail. Please email us at Care(At)Enterprise{Dot}com with your contact information, reservation or rental agreement number, and any additional details. -Carol H.
Aliannah, if we can assist you with this please email Care(At)Enterprise{Dot}com with your contact information, any reservation or rental agreement numbers, the exact rental office location, your contact information, and any other details so we can research this promptly. – Carol H.
Marty D., if we can help out please email Care(at)Enterprise{dot}com with your contact information, your reservation or rental agreement number, and the details of your experience. Thanks. –Carol H.
Brenda P., I understand your concern and I certainly apologize that our service didn't meet your expectations this time. Please email Care(At)Enterprise{Dot}com with your full name, contact telephone number, your rental agreement or reservation numbers, and the exact rental office location. Thank you! - Carol H.
Monniquer M, I apologize that our service did not meet your expectations and assure you that we want to rent to everyone we possibly can. Our debit card policies are in place for loss prevention and risk management reasons. Renters using a debit card may rent the following vehicle classes: Economy through Full Size cars, Cargo and Minivans, Pickup Trucks, and up to a Standard Size SUV. We are happy to review your rental experience with you directly. To do so, email Care(At)Enterprise{Dot}com with your contact information, your reservation or rental agreement number, and the details of your experience. Thank you! –Carol H.
Astoria, all vehicles purchased through Enterprise Car Sales come with 12-months of roadside assistance. Please call (888) 227-**** for help with this. If we can help out, please email Care(At)Enterprise{Dot}com with your contact information, our sales office location, VIN, or stock number, the details above, and any additional information. Thank you. – Carol H.
William C., I apologize that the service you received did not meet your expectations. This team is happy to take a closer look at your rental in order to help and provide some answers for you however we will need some additional details. Please email Care(at)Enterprise{Dot}com with your full name, contact telephone number, email address, exact rental office location, the details above, and your reservation and rental agreement number. Thank you! – Carol H.
Jason H, thank you for bringing your rental vehicle’s condition to our attention. Your safety is truly our top priority and we want to bring your concerns to someone who can better assist you. Please email Care(at)Enterprise{dot}com with your contact information, your reservation or rental agreement number, and the details of your experience. Thanks. –Carol H.
We appreciate your feedback. I'm sorry to hear our service didn't meet your expectations. If you can provide a few more details, we would be happy to look into this further for you. At your convenience, please email Care(At)Enterprise{Dot}com with your full name, contact information, your reservation or rental agreement number, and the details of your experience. Thank you! –Carol H.
PissedConsumer2385583, thank you for your honest review. I apologize that our service did not meet your expectations if you can provide a few more details, we would be happy to look into this further for you. Please email Care(At)Enterprise{Dot}com with your contact information, your reservation or rental agreement number, and the details of your experience. Thanks. –Carol H.
Chelsee, thank you for your comments. We'd like the chance to address this with you directly. Please email Car(At)Enterprise{Dot}com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
Tashawna, the ability to rent with an expired license may vary by state. We encourage you to speak directly with the rental location prior to arrival to determine whether or not you'll be able to rent with an expired driver's license. Please feel free to email us at Care(At)Enterprise{Dot}com with any questions. Kind regards! - Carol H.
Aranza, we're happy to look into this for you. At your convenience, please email the details above, your contact information, driver's license number and issuing state, the exact rental office, and your reservation or rental agreement number to Care(at)Enterprise{Dot}com. Thank you! –Carol H
Kanani, at your convenience, please email the details of your rental, your contact information, exact rental office, and your reservation or rental agreement number to Care(at)Enterprise{Dot}com. Thanks! –Carol H
Horrible service, Enterprise was top of line, not anymore, prices way too high. They take advantage of you.
Extremely poor customer service and broken promises
Worst experience I ever had buying a car
False Advertisement and Poor Cutomer Service/iars
Dispute
I can't locate my vehicle and have called Enterprise to find out where it is which was absolutely no help, so I searched around and found this link to make another attempt VIA GPS
I have been trying to get off the DNR list
Overcharged without authorization
Have been stranded for 13 hours
They stole money from me.
No rental car ....
Lousy service
Customer Service
I have a question about payment
See. If I can rent
Took $320 from me
Outstanding July 2020 Reimbursement -- PLEASE RESOLVE
FULL REFUND NOT RECEIVED
Lies, more lies and excuses, do not do business with Mr. Lillie or associates if you expect even a penny.
Hold on my credit card for &1,089.20
To get home
See. If I can rent
Services
Lies, more lies and excuses, do not do business with Mr. Lillie or associates if you expect even a penny.
Services
Prolemas
I was wrongfully billed for insurance
The first car i had the blinker didnt work ,,,was dirty but they did say it was because cold weather then I went back they told me to call when I was on the way so they would have another car for me .
To remove my name from do not rent list
Ripped off, lied to
I was given a car with a expire Mississippi tag from December 2020
Because I haven’t got my deposit and no one will pick up the phone it’s been two days and they said 24 to 48 hours
I was given a car with a expire Mississippi tag from December 2020
No response
No rental
Multiple hard hits on credit
Rental manager Mrs Hogg unprofessional and corporate has not responded after 4 calls
Payment question
Don’t answer phone drive to branch. 1 person staging cars lining back parking but said no cars and no help getting one from another branch
Distressing Customer Service
The Policy isn't being honored
Unhappy Customer
Overcharged for mileage
Car broke down and they refused to exchange
Safety issue
Dispute
Car messed up
Supervisor
See if I can get off do not rent list
Having issues with rental ... not feel safe I it very shaky and inestable