Rachel S Rrw, we'd like to further discuss this with you. Please email care(AT)enterprise[DOT]com with the information above, your contact information, the exact sales office location, VIN, stock number, or make and model, and any other details so we can research this promptly. – Carol H.
Isidore B., thank you for your feedback. We'd like to further discuss this with you. Please email care(AT)enterprise[DOT]com with the information above, your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. – Carol H.
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comment to review:
Being Overbilled and profile because one of the employees has a personal issue with my fiancé
Daisy M Qli, I apologize that our service did not meet your expectations. We would like to look into this further. Please email Care(AT)Enterprise[DOT]com with your contact information, your reservation or rental agreement number, and all the details of your experience. Thanks. –Carol H.
Disappointed Q, thank you for your honest review. We'd like to further discuss this with you. Please email care(AT)enterprise[DOT]com with the information above, your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. – Carol H.
Daniel T Aqo, thank you for your feedback. We'd like the chance to address this with you directly. Please email care(AT)enterprise[DOT]com with the information above, your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. – Carol H.
John M Apj, we'd like the chance to address this with you directly. Please email care(AT)enterprise[DOT]com with the information above, your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. – Carol H.
Myla M Rqk of Chicago, IL, thank you for your feedback. We'd like the chance to address this with you directly. Please email care(AT)enterprise[DOT]com with the information above, your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. – Carol H.
Joseph M Lwa, please contact your friend or relative who has provided you with their corporate ID to inquire about if the business account is available for use by friends and family. Most corporate accounts require the customer to provide employee id or other proof of identification in order to take advantage of the discount. Take care. - Carol H.
daniel e Cem, our offices do their very best to locate left behind items and return them to their rightful owner as quickly as possible. At your convenience, please email care{AT}enterprise(DOT)com with your contact information, reservation or rental agreement number, and the complete details. Thank you. - Carol H.
Jannice Hyg, we would be happy to review this with you directly. At your convenience, please email care(AT)enterprise{DOT}com with your contact information, reservation or rental agreement number, the information above and any additional details. Thank you for your feedback. - Carol H.
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comment to review:
Friendly request to remove holding for Reference Document #2BYWML
JESUS, we're happy to look into this with you. Please email care[AT]enterprise[DOT]com with your contact information, the rental agreement or reservation number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
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comment to review:
I purchased a lemon under fraudulent basis and no support
Review#358****, we appreciate it when customers tell us about their experiences and would like the chance to discuss this with you directly. Please email care(AT)enterprise{Dot}com with the details above, your contact information, our sales office location, VIN, or stock number, and any additional sales details. Thank you. – Carol H.
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comment to review:
There is still an outstanding issue, and no one will get back to us.
Bessie J Ygt, we're disappointed to hear about your experience in San Antonio. At your convenience, please email care@enterprise.com with your contact information, reservation or rental agreement number, and the complete details. Thank you for your comments. - Carol H.
John B Twa, we appreciate your review. All damage claims are handled by our Damage Recovery Unit. Please contact that team directly at one-eight, six, six-three hundred-three, two, three, nine or by email at CustomerClaimConcern(AT)ehi{DOT}com. Thank you! – Carol H.
Basim D Xdj, if you can provide a few additional details we'd like to know more and help out. At your convenience, please email care(AT)enterprise[DOT]com with your full name, contact information, our sales office location, VIN, or stock number, the details above, and any additional information. Thank you. – Carol H.
Lyman W., we'd like to review this with you directly. At your convenience, please email care(AT)enterprise[DOT]com with your full name, contact information, the reservation or rental agreement number, the exact rental office location. – Carol H.
Eva D Rnq, we're disappointed to hear this and would like to address the level of service you received directly with you. At your convenience, please email care(AT)enterprise[DOT]com with your full name, contact information, the reservation or rental agreement number, the exact rental office location. Thank you. – Carol H.
PissedConsumer3505568, we'd like to review this with you directly. At your convenience, please email care(AT)enterprise[DOT]com with your full name, contact information, the reservation or rental agreement number, the exact rental office location. – Carol H.
Anna G Mvf, our pick up & drop off services are provided during normal weekday business hours by the closest local office within ten miles of your address. We ask that you call our location at least 2 hours prior to the beginning of your rental to set up your pick up. If those standards were not met we’d like to speak with you to learn more, please send a detailed email to Care(AT)Enterprise[DOT]com include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers. Thank you. - Carol H.
Stuart P Org, we appreciate when customers tell us about their car buying experiences. This appears to be about the rental car services. Please reach out to our Enterprise Rent A Car customer care team at Care(at)Enterprise[Dot]come with the details above, your contact information, and reservation numbers. Kind regards. - Carol H.
Helen B Lqx , please be assured that it is never our intention to disappoint a customer as we strive to provide the best possible services. We recommenced that you contact the team directly at DRU(dot)UK9Z[at]ehi.com or zero-three-four-five-six-zero-four-two-eight-eight-one for further assistance. Kind regards. – Carol H.
PissedConsumer341****, we'd like to hear more about your experience with our location. Please email us at Care@***.com with your full name, phone number, VIN, stock number, or make and model vehicle, and any other details you would like to add. Thanks! –Carol H.
Melissa W Izg, we'd like to speak with you further about this. Please send us a detailed email to Care[AT]Enterprise(DOT)com include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers, the information above, and any further information regarding your experience with us. Thank you. - Carol H.
Chad O Ryu , thank you for the positive review! We love hearing about experiences like yours and will be sure to pass this along the Hoover team. We hope to see you again soon! - Carol H.
Stephen M Ihq, thank you for sharing this with us. We're happy to review this with you directly. At your convenience, please email care(AT)enterprise[DOT]com with your full name, contact information, the reservation or rental agreement number, the exact rental office location. – Carol H.
sarah c Gzu, thank you for sharing this concern with us and we certainly understand your sentiments. At your convenience, please email care(AT)enterprise[DOT]com with your full name, contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. – Carol H.
Travis C Qie, thank you for sharing this with us. Please email care[at]enterprise[dot]com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. – Carol H.
PissedConsumer3317481, thank you for your feedback. We'd like to speak with you further. Please send us a detailed email to Care[At]Enterprise[Dot]com include the exact rental location, your full name, contact telephone number, your email address, rental agreement or reservation numbers and any further information regarding your experience with us. - Carol H.
Review #3322551, it's never our intention to inconvenience a valued customer. We would like to have the opportunity to look into this with you. Please send us a detailed email to Care[At]Enterprise[Dot]com include the exact rental location, your full name, contact telephone number, your email address, rental agreement or reservation numbers and any further information regarding your experience with us. Kind regards. - Carol H.
Review #3323203, it's never our intention to inconvenience a valued customer. We would like to have the opportunity to look into this with you. Please send us a detailed email to Care[At]Enterprise[Dot]com include the exact rental location, your full name, contact telephone number, your email address, rental agreement or reservation numbers and any further information regarding your experience with us. Kind regards. - Carol H.
Diane S Knf, clean vehicles have always been important to us and we know customer confidence in vehicle cleanliness is even more critical now than ever. If those standards were not met, we’d like to speak with you to learn more. Please email the full details, your name, contact information, the exact rental office location, your rental agreement number to Care[At]Enterprise[Dot]Com at your convenience. Thank you. - Carol H.
Carlotta C Fxl, it's never our intention to disappoint a valued customer. We'd like to speak with you further about this. Please email care[AT]Enterprise[DOT]com include the details above, your full name, contact telephone number, email address, and the VIN, stock number, or vehicle details. Kind regards. - Carol H.
Lakeesha D., your feedback is important in maintaining and improving service and satisfaction for all our valued customers. To speak with us further, please email care(AT)Enterprise{DOT}com include the details above, your full name, contact telephone number, email address, and the VIN, stock number, or vehicle details. Kind regards. - Carol H.
I just sent the email per your request. I sent this email to the dealership manager, who has ignored my request.
comment to review:
Paid my balance for rental last year January 2021 they applied to petty cash account my payment instead of my account can’t get them to connect me to anyone that can help I’ve tried and tried
Review #3239300, I do apologize for any inconvenience. We'd like the chance to look into this with you. Please email care(at)Enterprise{dot}com with your full name, contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. – Carol H.
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comment to review:
No response/ Bad Customer Service from Ashley in Dublin Office
Review #321****, we're certainly disappointed to hear this. We always appreciate when customers tell us about their buying experiences however it sounds as if your concern is about our rental office in Dublin, GA. To speak with us further about this rental experience, please email Care(At)Enterprise{Dot}Com with the above information, your full name, email address, telephone number, your reservation or rental agreement numbers. Thank you. - Carol H.
Lisa D Sao, this team is happy to take a closer look at your rental in order to help provide some answers about your billing details. Please email Care(At)Enterprise{Dot}Com inlcude your full name, contact telephone number, email address, exact rental office location, and your reservation and rental agreement number. Thank you! – Carol H.
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comment to review:
No response/ Bad Customer Service from Ashley in Dublin Office
PissedConsumer321****, thank you for your review. If we can help out, please email Care(At)Enterprise{Dot}com with your contact information, our exact sales office location, VIN, or stock number, the details above, and any additional information. Kind regards. - Carol H.
ShannaMarie M., I do apologize for any inconvenience. We'd like the chance to speak with you directly. Please email care(At)enterprise{Dot}com with your full name, contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
Hello, Carolotta C Fxl. We appreciate when customers tell us about their buying experiences, however, it sounds as if your review might be for our rental office. If you'd like to speak directly about your rental expereince, please email care(at)Enterprise{dot}com with the details above, your contact information, exact office location, your reservation or rental agreement numbers and any additional details. Thank you. – Carol H.
PissedConsumer3204458, if we can help out, please email care(At)enterprise{Dot}com with your full name, contact telephone number, email address, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. – Carol H.
Philip O Oph, I apologize for any inconvenience. We'd like the chance to address this with you directly. Please email care(At)enterprise{Dot}com with your full name, contact telephone number, email address, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. – Carol H.
PissedConsumer3204425, if we can help out, please email care(At)enterprise{Dot}com with your full name, contact telephone number, email address, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. – Carol H.
PissedConsumer3197266 of Seattle, we’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to Care(At)Enterprise{Dot}com include the exact rental location, your contact telephone number, your rental agreement or reservation numbers and any further information regarding your experience with us. Thank you. - Carol H.
PissedConsumer3158956, thanks for taking the time to share your great rental experience with us! We'll be sure to pass your appreciation along to Denzil and the team there. See you next time! – Carol H.
PissedConsumer3154199, I apologize that our service did not meet your expectations. We would be happy to help put you in touch with management team at that location. To do so, please email Care(At)Enterprise{Dot}com with your contact information, your reservation or rental agreement number, and all the details of your experience. Thanks. –Carol H.
PissedConsumer3144339, I apologize that our service did not meet your expectations. We would be happy to help put you in touch with management team at that location. To do so, please email Care(At)Enterprise{Dot}com with your contact information, your reservation or rental agreement number, and all the details of your experience. Thanks. –Carol H.
Jeremy B Wdy, thank you for your review. If we can help ou, please email Care(At)Enterprise{Dot}com with your contact information, our exact sales office location, VIN, or stock number, the details above, and any additional information. Kind regards. - Carol H.
Horrible trying to utilize Warranty 2019 ford fusion
Not happy with transaction
Being Overbilled and profile because one of the employees has a personal issue with my fiancé
DO NOT RENT WITH THEM. STILL CHARGING WITHOUT CONSENT
No Car!
Overbilled
We reserved a mini van 3weeks ago and when my husband was walking to the chgo irving park location, the employee already knew they did not have a van for us!!
Did not get a response yet
Lost phone.- june 5, 2022
This company will threaten you via text
Friendly request to remove holding for Reference Document #2BYWML
I purchased a lemon under fraudulent basis and no support
There is still an outstanding issue, and no one will get back to us.
There is still an outstanding issue, and no one will get back to us.
Treated unfairly by enterprise staff
Illegal charge on my bank card
Bad car sold
Complaining
Bad service. no compensation or apology, just a rude, insistent employee.
This is a direct pay from Allstate and Enterprise is charging me a deposit and is holding my driver's license and my debit forward slash credit cards and will not give them to me along with my cell ph
Poor service
Created a loyal customer today
Stranded @ Westchester airport
STAY WELL CLEAR… only after your excess
Refund
Let down & lied to
Customer for life
Went to rent a vehicle after reading that your company accepted debit cars as payment for rentals.this is not true however you have two different explanations on payment plans. please make it clear.
Bad experience
Report for NON Professional service
Phone agent worst customer service ever!
POOR CUSTOMER SERVICE
Let me and my family Stranded and Emergency.
Customer Service was abysmal.
Haven't heard from this company they refuse to respond.
Consumer law violations
Paid my balance for rental last year January 2021 they applied to petty cash account my payment instead of my account can’t get them to connect me to anyone that can help I’ve tried and tried
No response/ Bad Customer Service from Ashley in Dublin Office
Risk management
No response/ Bad Customer Service from Ashley in Dublin Office
Information you asked for
Horrible Service from Ashley / Dublin, Ga Office
Don’t Rent List
I never got my deposit back
Don’t Rent List
Discrimination, malice,zero professionals, smoke screens,lies, took 4 vehicles before I got a legal plated vehicle to drive.
Great Customer Service
Frustrated
Colllectionpayment matter
No refund