Izan, we don't want you to be surprised by your rental charges and do our best to make sure that all charges and fees are itemized when booking your reservation on our website. This team is happy to take a closer look at your rental in order to help. Please email Care@Enterprise.com with your contact telephone number, email address, exact rental office location, and your reservation and rental agreement number. Thank you! – Carol H.
Lexie, your feedback is important in maintaining and improving service and satisfaction for all our valued customers. Most of our locations do not offer secured parking for our customers' personal vehicles. We'd be happy to speak with you further about this and address this with you directly. Please email Care@Enterprise.com with the complete details, your contact telephone number, email address, exact location, and any rental agreement or reservation numbers. Thank you. –Carol H.
PissedConsumer1961422 of Edwardsville, IL, we appreciate your feedback. We'd like the chance to address this with you directly. Please email care@enterprise.com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
Mali, thank you for your feedback. We'd like the chance to help out. Please email care@enterprise.com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
Laverda, we assure you it's never our intention to inconvenience a valued customer. We'd like the chance to address this with you directly. Please email care@enterprise.com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
freda k., we appreciate when customers tell us about their experiences and assure you it's never our intent to inconvenience you. We'd like the chance to address this with you directly in setting where it's safe to share private, personal details. Please email care@enterprise.com with the above information, your full name and contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
Jasmine M, your feedback is important in maintaining and improving service and satisfaction for all our valued customers. We would like to discuss your experience with us in more detail. Please email us at care@enterprise.com with your contact information, reservation or rental agreement number, and any additional details. Thank you. -Carol H.
Syanne, we understand your concern and would be happy to address the level of service you received with you directly. To do so, please email care@enterprise.com with your full name, contact information, exact rental office location, your reservation or rental agreement number, and all the additional information regarding your experience. Thank you for your feedback. - Carol H.
Marcelline, we want our service to be the best around and would be happy to address the level of service you received. To do so, please email care@enterprise.com with your full name, contact information, reservation or rental agreement number, the information here, and any additional information. Thank you for your comments. We look forward to hearing from you soon. - Carol H.
Gary G., thank you for your feedback! We would like to have the opportunity to look into this for you. Please email Care@Enterprise.com with the full details, the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us. We look forward to hearing from you soon! - Carol H.
Harmon, we’ve noted your comments and would like the opportunity to look into this for you. Please send us a detailed email to Care@Enterprise.com include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us. Thank you! - Carol H.
Review #1928873, your feedback is important in maintaining and improving service and satisfaction for all our valued customers. I assure you it's never our intention to inconvenience a valued customer. We would like to discuss your experience with us in more detail. Please email us at care@enterprise.com with your full name, contact information, your reservation or rental agreement number, and any additional details. Thank you. -Carol H.
Vincent H, we appreciate it when customers tell us about their experiences. If we can help out, please email care@***.com with the details above, your contact information, our sales office location, warranty number, VIN, stock number, and your sales details. Thank you. – Carol H.
Liz B, your feedback is important in maintaining and improving service and satisfaction for all our valued customers. We would be happy to discuss your experience with us in more detail. Please email us at care@enterprise.com with your contact information, reservation or rental agreement number, the details above, and any additional details. Thank you. -Carol H.
Tamara S., o ensure the safety and well-being of our employees and customers at this time, we have temporarily consolidated some of our locations. When you make your reservation at least 24 hours in advance, our location will call you to confirm and discuss the reservation process. We're happy to review this with you. To do so, please email care@enterprise.com with your contact information, the reservation number, the exact rental office location and the details above so we can research this promptly. Thank you. – Carol H.
John W., we appreciate it when customers tell us about their experiences and would like the chance to discuss this with you directly. Please email care@***.com with the details above, your contact information, our sales office location, VIN, or stock number, and any additional sales details. We look forward to hearing from you soon. Thank you. – Carol H.
PissedConsumer1909005, please visit https://privacy.ehi.com/en-us/home.html to view more information regarding our privacy policy. You can also visit https://privacy.ehi.com/en-us/home/contact-us.html to contact our Privacy team directly for further assistance regarding this experience. If we can help out please send us a detailed email to Care@Enterprise.com include the exact rental location, your full name, contact telephone number, your rental agreement or reservation numbers and any further information regarding your experience with us. Thank you! - Carol H.
PissedConsumer1910147, we certainly disappointed to hear that you're having difficulty speaking with our local office. Our records indicate that your reservation has been set for our Bossier office. Please contact that location directly to inquire about delivery and rental requirements at (318) 629-6024. If we can help you further, please email Care@Enterprise.com include your contact telephone number, your reservation number/s and any further information regarding your experience with us. Thank you! - Carol H.
PissedConsumer1907632, I assure you it's never our intention to inconvenience a valued customer. We would like to have the opportunity to look into this for you. Please send a detailed email to Care@Enterprise.com include the exact rental location, your full name, contact telephone number, your rental agreement or reservation numbers, the information above, and any further information regarding your experience with us. We look forward to hearing from you. - Carol H.
Stoney, we appreciate your comments. If we can assist you with your truck rental needs, please email your full name, telephone number, the exact location, and any rental agreement or reservation numbers so we can assist you promptly. Thank you and take care! - Carol H.
PissedConsumer1897056, deposit holds are released on the same day you return the vehicle. How fast you receive it back, is determined by your bank or credit card provider. We're happy to check on the process for you. To do so, please email Care@Enterprise.com with your full name, contact information, reservation or rental agreement number, the exact rental office location, and the complete details. We look forward to hearing from you soon. –Carol H.
Alvin B., we appreciate it when customers tell us about their experiences and would like the chance to discuss this with you directly. Please email care@***.com with the details above, your contact information, our sales office location, VIN, or stock number, and any additional sales details. Thank you. – Carol H.
PissedConsumer188****, we would like to discuss your experience with us in more detail. Please email us at care@***.com with your full name, contact information, any available reservation or rental agreement number, rental location, and the complete additional details. Thank you. -Carol H.
Macklin, we're happy to look into this for you. Please email care@***.com with your full name, contact information, the reservation or rental agreement number if available, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
Thank you for your review, Macklin. If you can provide a few more details, we would be happy to look into this further for you and help out. Please email care@enterprise.com with your full name, contact information, your reservation or rental agreement number, the exact rental office location, and the details of your experience stated above. - Carol H.
Mckenzee, we would be happy to help you with this. Please email us at care@enterprise.com with your contact information, reservation or rental agreement numbers, the rental office locations, and any additional details. Thank you! -Carol H.
PissedConsumer1871911 of Madison, TN, we’ve noted your comments and assure you it’s never our intention to inconvenience a valued customer. To speak with us directly about this, please email Care@Enterprise.com include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us. Your feedback is greatly appreciated. – Carol H.
PissedConsumer1871936 of Madison, TN, we’ve noted your comments and assure you it’s never our intention to inconvenience a valued customer. To speak with us directly about this, please email Care@Enterprise.com include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us. Your feedback is greatly appreciated. – Carol H.
Theda S., the deposit is released on the same day you return the vehicle. How fast you receive it back, is determined by your bank or credit card provider. Are you waiting for you deposit to be returned? We'd be happy to check on the process for you. To do so, please email Care@Enterprise.com with your contact information, reservation or rental agreement number, the exact rental office location, the complete details. We look forward to hearing from you soon. –Carol H.
Vincent H., we're dedicated to providing great customer service, and would like to look into this for you. Please email care@***.com with the details above, sales office location, VIN, or stock number,your contact information, and any additional details. Thank you. – Carol H.
I have contacted you Carol H. and you didn't get back to me. I spoke with some guy over email. we kept missing each other. I want another Extended Car Warranty Service Co and I want my money back for the repair that the warranty covered yet the company said it didn't.
Review #186****, thank you for sharing your review of our Albuquerque Car Sales location. We value your feedback and will gladly pass this along to that office’s regional management team. If you would like to speak with us further about your experience, please email Care@***.com with your full name, phone number, VIN, Stock number or make and model vehicle you were looking to buy, and any other details you would like to add. Thanks! - Carol H.
Mckaela, we assure you it's never our intention to inconvenience a valued customer. We'd very much like to speak with you directly about your experience. Please email care@enterprise.com with your full name, contact telephone number, the exact rental office location, the reservation or rental agreement number, and any other details so we can research this promptly. Thank you. – Carol H.
Review #1855001, we appreciate your feedback and assure you it's never our intention to inconvenience you. If we can assist you with this rental, please email care@enterprise.com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
Jimmy L, we appreciate it when customers tell us about their experiences. If we can help out, please email care@***.com with the details above, your contact information, our sales office location, and your sales details. Thank you. – Carol H.
Review #184**** is this in regards to our location in Concord, NC? Enterprise Holdings nor it's affiliated travel partners does not currently operate in Kanopilie, NC. If your concern is in regards to your rental, car share, car sales, or ride share experience with us, please email the complete details, your full name, your email address, the exact location, and any claims, rental agreement, or reservation numbers. Thank you! - Carol H.
Ronald O, we appreciate your comments. We assure you it's never our intention to inconvenience a valued customer. Rentals lasting longer than 28 days need to return to the location in order to record vehicle mileage, and update maintenance records. We're happy to further discuss this with you. To do so, please email Care@Enterprise.com with your full name, contact telephone number, email address, the exact rental office location, your rental agreement or reservation numbers. Thank you! - Carol H.
Sarah P., we'd appreciate the chance to be of assistance to you and encourage you to respond directly to us at care@enterprise.com with the above information as well as your rental agreement numbers, exact rental office location, and your contact details. Thank you! - Carol H.
Betty D., we appreciate your feedback. Please reach out to us at care@enterprise.com at your earliest convenience with the details above, your rental agreement number, rental office location, and your contact information. Thank you. - Carol H.
Lisa M., all renters must have a valid driver’s license and a major credit card or debit card in their name. Photocopies of Driver’s Licenses are not accepted, and temporary Driver’s Licenses may be refused if the renting location is unable to otherwise verify your identity or the authenticity of the temporary license. Additional Government-issued identification may be required. We're happy to review your specific experience with you directly. To do so, please email care@enterprise.com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
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Guest-1842243#1842243
I was able obtain a temporary driver's license from the license branch and was still told that it wasn't enough. My information was verifiable and aside from that like I said, he was extremely rude. You didn't mention that part...
Donald H, we'd like the chance to address this with you directly. Please email care@enterprise.com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
PissedConsumer1816183, if we can help out please email care@enterprise.com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
Mohamed B., we appreciate your feedback and would like the chance to address this with you directly. Please email care@enterprise.com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
Review #1803534, we appreciate your honest review and would be happy to look into this for you. Please email care@enterprise.com with your contact information, your reservation number and any details you want to make us aware of. We look forward to hearing from you soon. - Carol H.
Vikram G., thank you for sharing your experience with us. I can certainly understand your concerns. Please be assured that it is never our intention to disappoint a customer as we strive to provide the best possible services. We will review this feedback to see how this could have been handled differently and look to make improvements as we work toward even better experiences for all customers. If you have any additional questions or concerns, please don't hesitate to write to us at Care@Enterprise.com.- Carol H.
Steve R., please email care@enterprise.com with your contact information, the reservation or rental agreement number, the exact rental office location and the full details so we can look into this promptly. Thank you. – Carol H.
I have. Your company has been reported to The NY State Attorney General's Office, Dept of Consumer Affairs and The Better Business Bureau. This is fraud. I intend to contact local media.
Damon M., thank you for your feedback. We'd like the chance to address this with you directly. Please email care@enterprise.com with your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. Thank you. – Carol H.
David R., for fastest service please work directly with our Folsom Truck location. For additional assistance, please email the details above along with your full name, preferred contact information, your reservation or rental agreement numbers to Care@***.com. Thank you. - Carol H.
Charles A, we're happy to look into this for you. Please email us at Care@***.com with your full name, phone number, VIN, stock number, or make and model vehicle, and any other details you would like to add. Thank you! - Carol H.
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comment to review:
Staff ius nice, but once you have major complaint, they turn on you.
Richard A., we appreciate it when customers tell us about their experiences. If we can help out, please email care@***.com with the details above, your contact information, our sales office location, VIN or Stock number, and your sales details. Thank you. – Carol H.
PissedConsumer1781726, we appreciate it when customers tell us about their experiences. To speak with us further, please email care@enterprise.com with the complete details include your contact telephone number and email address, and rental agreement or reservation numbers. Thank you. –Carol H.
Customer complaint/ unresolved issue
My personal vehicle was towed at rental location
Ordered drivers license online cause of covid 19 and they won’t let me get a rental
Rental extension
Customer complaint
No Emergency Case by Case Authority
Do not rent
Im still on the do not rent list
Customer complaint/ unresolved issue
Not helpful to disabled veterans
Complaint
Emergency
Extended Warranty/Enterprise Lackluster Customer Support
Lost my business
Rental did not happen!!
Very unhappy with service from salesman and management at the Saint Charles Missouri location
! Keep getting calls from a unknown number and my iPhone will not except calls from an unknown number! This has been going on for at least three weeks!
Supervisor
Issue with car and store very unsatisfying with car also the service when explained of the issues .
Truck payments
Rental
Shady Business Practices!!! Stay Away!!!
On a do not list
Some one used a fake license with my license number. and someone else's name on it
I need to talk to somebody
Mileage invoices
Having issues
Having issues
Deposit Stolen and Bad customer service
Extended warranty....Assurance full of @hi!!!!
*** AND LOATHSOME SALES PEOPLE
Wrongful treatment
Unethicical Practice
No Response
Correcting lies by the posting party!
Pissed
Car Broke Down and Customer Service Broke More
Over charged
Horrible Customer Experience
Will not refund my money
Credit card charged despite account fully paid
Be careful renting with Enterprise
Don't rent cheets
Very bad customer service
Proceed with caution
Never rent from this prejudice scam company EVER!!!
Do Not Rely On Their trucks
Tracking number
Staff ius nice, but once you have major complaint, they turn on you.
Return car