comment to review:

Worst customer service ever

Enterprise Rent A Car #2282859
Thank you for your comments. If you’d like to discuss this further, please email Care(AT)Enterprise(DOT)com with your rental location, full name, contact phone information and the details of your experience so we can assist. Thank you, Chad
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comment to review:

Put in don’t rent list for no apparent reason

Enterprise Rent A Car #2274157
Thank you for your comments. If you’d like to discuss this further, please email Care(AT)Enterprise(DOT)com with your rental location, full name, contact phone information and the details of your experience so we can assist. Thank you, Chad
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comment to review:

Poor management

Enterprise Rent A Car #2274156
Thanks for your comments, Chad. We would like to learn more so we can address your concerns. Please email Care(AT)Enterprise(DOT)com with your rental location, reservation number, contact information and the details of your experience so we can assist. Thank you, Chad
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comment to review:

The Matthews Enterprise Location Came Through for Me!

Enterprise Rent A Car #2272233
Thank you again for taking the time to let us know how we did. We appreciate you taking the time to leave us this feedback. – Chad
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comment to review:

Do not rent list

Enterprise Rent A Car #2272231
Thanks for your feedback. We would like to learn more so we can address your concerns. Please email Care(AT)Enterprise(DOT)com with your rental location, reservation number, contact information and the details of your experience so we can assist. Thank you, Chad
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comment to review:

Enterprise doesn’t care about customers issues

Enterprise Rent A Car #2266983
Thanks for your feedback, Eliaz. We would like to learn more so we can address your concerns. Please email Care(AT)Enterprise(DOT)com with your rental location, reservation number, contact information and the details of your experience so we can assist. –Chris R.
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comment to review:

Took money without cause

Enterprise Rent A Car #2263288
Thanks for reaching out about this matter, Mallory. I regret the inconvenience this has caused. If you could please email Care(AT)Enterprise(DOT)com with the rental location, rental agreement number, your contact information and all of the details, we would like to look into this further. We look forward to hearing from you. –Chris R.
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comment to review:

Deceitful, negligent, illegal business

Enterprise Rent A Car #2260658
Hi Miranda, we would like to know more about your experience so we can help. Please email Care(AT)Enteprise(DOT)com and include the rental location, rental agreement or reservation number and your contact information. Thank you. – Chad
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comment to review:

Charged for a dent that was already there.

Enterprise Rent A Car #2260657
Hello Suhaylah, we would like to look into your billing concern. Please email Care(AT)Enteprise(DOT)com with your contact information, rental agreement or reservation number and the information above. Thank you. – Chad
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comment to review:

Unprofessional Service

Enterprise Rent A Car #2260656
Thank you for your feedback, Ali. If you’d like to discuss this further, please email Care(AT)Enteprise(DOT)com with your contact information, rental information and all the details above. Thank you. – Chad
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comment to review:

Received rental with expired safety inspection and registration.

Enterprise Rent A Car #2260655
Thank you for your feedback. If you’d like to discuss this further, please email Care(AT)Enteprise(DOT)com with your contact information, rental information and all the details above. Thank you. – Chad
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comment to review:

To speak to corporate

Enterprise Rent A Car #2260654
Thanks for your comments, Victoria. I regret the inconvenience this has caused. If you could please email Care(AT)Enteprise(DOT)com with the rental location, reservation number, contact information and all of the details, we would like to look into this further. We look forward to hearing from you. – Chad
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comment to review:

I've been trying to get a car all day from Enterprise from the insurance and because of its insurance claim I haven't been able to get a car nobody wants to give me a car I called several places in Ch

Enterprise Rent A Car #2253382
Thanks for reaching out, Angel. I regret the inconvenience this has caused. If you could please email Care(AT)Enteprise(DOT)com with the rental location, reservation number, contact information and all of the details, we would like to look into this further. We look forward to hearing from you. –Chris R.
0 0
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comment to review:

Failed to provide car after reservation had been made.

Enterprise Rent A Car #2253381
Thanks for your feedback. It is never our intent to disappoint a customer. We would like to look into this further to address your concerns. Please email Care(AT)Enterprise(DOT)com with your rental location, reservation number, contact information and the details of your experience so we can assist. –Chris R.
0 0
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comment to review:

Recent transaction

Enterprise Rent A Car #2253378
We would like to know more about your concerns, Caladrail. Please email care(AT)enterprise(DOT)com with your contact information, reservation or rental agreement numbers and the details so we can learn more. Thank you. -Chris R.
0 0
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comment to review:

They called and told me they didn’t have what I needed 30 mins before closing and I was supposed to picked up when they opened the next morning.

Enterprise Rent A Car #2253376
Thank you for bringing this to our attention, Tyra. We would like to look into this further. Please email Care@Enterprise.com with your contact information, reservation information and all the details so we can address this. Thank you - Chris R.
0 0
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comment to review:

Poor Customer Service

Enterprise Rent A Car #2249321
Hello, we would like to look into this further but need some more information. Please email care@enterprise.com with your contact information, your reservation number and all the details of your experience. Thanks. – Chad
0 0
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1 reply
Enterprise C Ufe
#2249324
Thank you for your feedback. If you’d like to discuss this further, please email care(at)enterprise(dot)com with your contact phone and email information, rental information and all the details above. Thank you. – Chad
comment to review:

I was placed on DNR list unfairly

Enterprise Rent A Car #2249317
Thank you for your feedback. If you’d like to discuss this further, please email care@enterprise.com with your contact phone and email information, rental information and all the details above. Thank you. – Chad
0 0
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1 reply
Enterprise C Ufe
#2249323
Thank you for your feedback. If you’d like to discuss this further, please email care(at)enterprise(dot)com with your contact phone and email information, rental information and all the details above. Thank you. – Chad
comment to review:

Renting cars that are illegal, wrongful court convictions, and loss of employment due to NCDMV records related to such..

Enterprise Rent A Car #2249315
Hello, we would like to look into this further but need some more information. Please email care@enterprise.com with your contact information, your reservation or rental agreement number and all the details of your experience. Thanks. – Chad
0 0
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comment to review:

Customer complaint was discriminated against from Leesburg office saying I need it five piece of documentation just to rent a car

Enterprise Rent A Car #2246418
We'd like to hear more about your experience, Cordell. Please email Care(AT)Enterprise(DOT)com with the rental location, reservation number and the details of what occurred. We look forward to hearing from you! -Chris R.
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comment to review:

Heck on a refund.

Enterprise Rent A Car #2246416
Thanks for reaching out about this matter, David. I regret the inconvenience this has caused. If you could please email Care(AT)Enterprise(DOT)com with the rental location, rental agreement number, your contact information and all of the details, we would like to look into this further. We look forward to hearing from you. –Chris R.
0 0
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comment to review:

For a complaint

Enterprise Rent A Car #2246415
Karia, I am disappointed to hear about this experience. We’d like to help address this. Please email Care(AT)Enterprise(DOT)com with the location of rental, rental agreement number, your contact information and the details of your concern so we can look into this more closely. Thank you! –Chris R.
0 0
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comment to review:

Add rent list

Enterprise Rent A Car #2246414
Thanks for your feedback. We would like to learn more so we can address your concerns. Please email Care(AT)Enterprise(DOT)com with your rental location, reservation or rental agreement number, contact information and the details of your concern so we can assist. –Chris R.
0 0
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comment to review:

Poor communication

Enterprise Rent A Car #2246413
I would like to know more about your experience. Please email Care(AT)Enterprise(DOT)com and include the rental location, reservation number and your contact information. Thank you. -Chris R.
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comment to review:

Car issues

Enterprise Rent A Car #2246412
Claude, we would like to look into this further but need some more information Please email Care(AT)Enterprise(DOT)com with your contact information, your reservation or rental agreement number, and all the details of your experience. Thanks. -Chris R.
0 0
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comment to review:

Ruined my trip!!’

Enterprise Rent A Car #2246411
I would be happy to look into this for you. Please email Care(AT)Enterprise(DOT)com with your contact information, your reservation or rental agreement number, and more details of your rental. Thanks. –Chris R.
0 0
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comment to review:

Seemingly scam claim of "damage" to car when returned

Enterprise Rent A Car #2246410
Barry, we would like to look into this further. Please email Care(AT)Enterprise(DOT)com with your contact information, your reservation or rental agreement number, and all the details of your experience. Thanks. –Chris R.
0 0
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comment to review:

Custom Servive

Enterprise Rent A Car #2239640
Thanks for your feedback. It is never our intent to disappoint a customer. We would like to look into this further to address your concerns. Please email Care(AT)Enterprise(DOT)com with your rental location, rental agreement number, contact information and the details of your experience so we can assist. –Chris R.
0 0
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comment to review:

Bad car malfunctions and rate for what I got

Enterprise Rent A Car #2239639
Thanks for reaching out. I regret the inconvenience this has caused. If you could please email Care(AT)Enterprise(DOT)com with the rental location, rental agreement number, your contact information and all of the details, we would like to look into this further. We look forward to hearing from you. –Chris R.
0 0
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comment to review:

Deposit return

Enterprise Rent A Car #2239636
We are listening and would like to know more, Sherita. Please email us at Care(AT)Enterprise(DOT)com so we can learn more. -Chris R.
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comment to review:

Why do we have to wait 2 days to get OUR deposit Back

Enterprise Rent A Car #2239635
Thanks for your feedback, Sherita. It is never our intent to disappoint a customer. We would like to look into this further to address your concerns. Please email Care(AT)Enterprise(DOT)com with your rental location, rental agreement number, contact information and the details of your experience so we can assist. –Chris R.
0 0
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comment to review:

You have still Never called me about my problem

Enterprise Rent A Car #2239634
Danny, I am disappointed to hear about this experience. We’d like to help address this matter. Please email Care(AT)Enterprise(DOT)com with the location of rental, reservation number, your contact information and the details of your concern so we can look into this more closely. Thank you! –Chris R.
0 0
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comment to review:

Horrible service ruined my whole trip!!!!

Enterprise Rent A Car #2239633
Thanks for your feedback, Danny. We would like to learn more so we can address your concerns. Please email Care(AT)Enterprise(DOT)com with your rental location, reservation number, contact information and the details of your experience so we can assist. –Chris R.
0 0
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comment to review:

Did not get my refund and they charged me wrong

Enterprise Rent A Car #2239247
We would like to know more about your experience. Please email care(AT)enterprise(DOT)com with your contact information, reservation or rental agreement numbers and the details so we can learn more. Thank you. -Chris R.
0 0
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comment to review:

They owe me money

Enterprise Rent A Car #2239246
Thanks for your feedback, Mark. We would like to learn more. Please email Care(AT)Enterprise(DOT)com with your rental location, reservation or rental agreement number, contact information and the details of your experience so we can assist. –Chris R.
0 0
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comment to review:

Dispute

Enterprise Rent A Car #2239241
We'd like to hear more about your experience. Please email Care(AT)Enterprise(DOT)com with the rental location, rental agreement number and the details of what occurred. We look forward to hearing from you! -Chris R.
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comment to review:

Dispute

Enterprise Rent A Car #2239240
We'd like to hear more about your experience. Please email Care(AT)Alamo(DOT)com with the rental location, rental agreement number and the details of what occurred. We look forward to hearing from you! -Chris R.
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comment to review:

On do not rent list

Enterprise Rent A Car #2239238
Thanks for bringing this to our attention, Melinda. If you could please email Care(AT)Enterprise(DOT)com with the rental location, rental agreement number, your contact information and all of the details, we would like to look into this further. We look forward to hearing from you. –Chris R.
0 0
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comment to review:

Broken Rentals - No one will help us

Enterprise Rent A Car #2239237
Darnell, I am disappointed to hear about this experience. We’d like to help address this further. Please email Care(AT)Enterprise(DOT)com with the location of rental, rental agreement number, your contact information and the details of your concern so we can look into this more closely. Thank you! –Chris R.
0 0
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comment to review:

Personal item left in rental car that was not returned

Enterprise Rent A Car #2239229
Thanks for your feedback, Danny. We would like to learn more so we can address your concerns. Please email Care(AT)Enterprise(DOT)com with your rental location, reservation or rental agreement number, contact information and the details of your experience so we can assist. –Chris R.
0 0
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comment to review:

Thought enterprise rent a car was a reputable and reliable company. Spoiler it’s not!

Enterprise Rent A Car #2239228
Thanks for your feedback, Keith. We would like to learn more so we can address your concerns. Please email Care(AT)Enterprise(DOT)com with your rental location, reservation or rental agreement number, contact information and the details of your experience so we can assist. –Chris R.
0 0
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comment to review:

Personal item left in rental car that was not returned

Enterprise Rent A Car #2239227
Thanks for your feedback, Danny. We would like to learn more so we can address your concerns. Please email Care@Enterprise.com with your rental location, rental agreement number, contact information and the details. –Chris R.
0 0
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comment to review:

Thought enterprise rent a car was a reputable and reliable company. Spoiler it’s not!

Enterprise Rent A Car #2239225
Thank you for bringing this to our attention. We would like to look into this further. Please email Care@Enterprise.com with your contact information, reservation number and all the details so we can address this. Thank you - Chris R.
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comment to review:

Horrible trying to utilize Warranty 2019 ford fusion

Enterprise Car Sales #2206765
Rachel S Rrw, we'd like to further discuss this with you. Please email care(AT)enterprise[DOT]com with the information above, your contact information, the exact sales office location, VIN, stock number, or make and model, and any other details so we can research this promptly. – Carol H.
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comment to review:

Not happy with transaction

Enterprise Rent A Car #2206763
Isidore B., thank you for your feedback. We'd like to further discuss this with you. Please email care(AT)enterprise[DOT]com with the information above, your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. – Carol H.
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comment to review:

Being Overbilled and profile because one of the employees has a personal issue with my fiancé

Enterprise Rent A Car #2206748
Daisy M Qli, I apologize that our service did not meet your expectations. We would like to look into this further. Please email Care(AT)Enterprise[DOT]com with your contact information, your reservation or rental agreement number, and all the details of your experience. Thanks. –Carol H.
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comment to review:

DO NOT RENT WITH THEM. STILL CHARGING WITHOUT CONSENT

Enterprise Rent A Car #2200047
Disappointed Q, thank you for your honest review. We'd like to further discuss this with you. Please email care(AT)enterprise[DOT]com with the information above, your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. – Carol H.
0 0
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1 reply
Disappointed Q
#2200061
Thank you very much for your reply. I already send the mail. Please check and confirm received.
comment to review:

No Car!

Enterprise Rent A Car #2199518
Daniel T Aqo, thank you for your feedback. We'd like the chance to address this with you directly. Please email care(AT)enterprise[DOT]com with the information above, your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. – Carol H.
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comment to review:

Overbilled

Enterprise Rent A Car #2199517
John M Apj, we'd like the chance to address this with you directly. Please email care(AT)enterprise[DOT]com with the information above, your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. – Carol H.
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comment to review:

We reserved a mini van 3weeks ago and when my husband was walking to the chgo irving park location, the employee already knew they did not have a van for us!!

Enterprise Rent A Car #2199516
Myla M Rqk of Chicago, IL, thank you for your feedback. We'd like the chance to address this with you directly. Please email care(AT)enterprise[DOT]com with the information above, your contact information, the reservation or rental agreement number, the exact rental office location and any other details so we can research this promptly. – Carol H.
0 0
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