Debbie C Zte
map-marker Atascadero, California

Snapfish - POOR quality!!!

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I have been a loyal customer for many years and had been very satisfied with the quality of the products until now. I purchased 5 books and 7 Christmas ornaments. Two of the ornaments are upside down, but my biggest complaint is the quality of the books. The clarity is terrible, coloring is off, and the paper quality has changed. If I were a first-time customer I would assume that is normal, but I have ordered MANY books and was shocked to see the quality deterioration. I anxiously await for their arrival to show my friends before giving them away, but not only am I disappointed by the quality, but embarrassed to share it with them much less give as a gift.
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Preferred solution: Remake books with better quality of paper, clarity, and color.

User's recommendation: Don't buy unless their quality changes