Alexandra F Rgt
Profile Info
New Reviewer
New Reviewer
Never got a call. Thumbs down. Need help with a charge on my credit card, from Apple. Please email me back at field_alexandra2012@***.com
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ID
Location
Reno, Nevada
Preferred solution
Let the company propose a solution
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Lock or freeze your card immediately and file a dispute with your CC company for this charge. I also had to get a new card with a different number.
That way you know they can't charge the card any further. It would be denied. File a dispute with CC company regarding the charge and let the CC company deal with them. Get as much evidence as you can.
Very important.
I got my money back but they used the 90 days to go by before I got my refund. 90 days is a law you have to give them and they took the 90 days by not responding to my card company so they put the money back in my account.