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Sterling McCall Ford - Awful service department

DO NOT GO HERE! They had my vehicle for 3 weeks and didn't fix anything...instead they made my vehicle worse! Now my check engine light comes on when it didn't before. My car turns off when driving and the air conditioner goes in and out, when it did not do this before I brought it there. I told them this and there response was..."hmmm" and "weird". They didn't even give me a full refund for what I paid. They charged me for a new battery when I told them I did not need a new battery as it was not even a year old. They don't respond to your calls or your concerns. The technicians are clueless and all they want to do is plug it in to see what's wrong no matter what you say the issue is. Worst service department in 6 cities that I have lived in.
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ID
#1326348 Review #1326348 is a subjective opinion of poster.
Location
Houston, Texas
Reason of review
Poor customer service