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Fitbit - Plastic connectors broker off to attach band

I'm having the same problem many other users have complained about in the forums regarding the Fitbit charge 4. I'm no longer able to attach my band to the watch because the plastic connectors that attach the band to the watch broke off. Can I get a replacement watch? If not can I get a discount code to purchase the new Fitbit 5? I'm hesitant to buy another Fitbit product if they're all connected by plastic. Please help! Thank you, Patricia
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#3135589 Review #3135589 is a subjective opinion of poster.
Preferred solution
Replacement or discount for new Fitbit Charge 5