Lori D Yhd
Shapermint - Item not delivered
I ordered 4 items but only had 2 delivered. I thought maybe they shipped separately, but I only had 1 tracking number. So I tried the bot customer service, no answer. I tried calling & was dropped. I really just want to talk to a human, but it's turning out to be waaay more difficult than it should be. Especially from a company that offers easy returns & exchanges. It sucks because I really like the products I did get- I just want the rest of my order.
User's recommendation: Good products, crap service.
- Good quality product
- Extremely poor customer service
Deliver product or service ordered
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