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Shapermint - Item not delivered

I ordered 4 items but only had 2 delivered. I thought maybe they shipped separately, but I only had 1 tracking number. So I tried the bot customer service, no answer. I tried calling & was dropped. I really just want to talk to a human, but it's turning out to be waaay more difficult than it should be. Especially from a company that offers easy returns & exchanges. It sucks because I really like the products I did get- I just want the rest of my order.

User's recommendation: Good products, crap service.

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1 comment
#2100944

So sorry this happened, Lori. We'll make this right and enhance your Shapermint experience.

Please send us a message using this link https://m.me/Shapermint?ref=w15260442 with your order details. Hope to hear from you soon.

ID
#3133819 Review #3133819 is a subjective opinion of poster.
Pros
  • Good quality product
Cons
  • Extremely poor customer service
Loss
$45
Preferred solution
Deliver product or service ordered