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Straight Talk Wireless - Waiting on new Sim card

Bought new iphone13 and despite what the website says, they were unable to activate the phone. Said I needed to buy a new Sim card. Purchased the card over a week ago and paid for express shipping so that I'd have it in 2 days. Still hasn't shipped and unable to get...
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1 comment
#2101003

Hi Lisa J Php. This is Maria from Straight Talk Wireless.

We understand how you feel, and we are very sorry for the trouble. We value your business with us. Let us help you with this. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

We will be glad to hear from you. Thank you!

ID
#3132545 Review #3132545 is a subjective opinion of poster.
Pros
  • Affordable
Cons
  • Terrible customer service
Preferred solution
Deliver product or service ordered