Phyllis W Wid
Gatlinburg Falls Resort - Worst Dirtiest Cabin - Fraud
Our family travels to Gatlinburg annually to celebrate elderly parents. 2015 in April we used Gatlinburg Falls for the first time. Repeated conversations with management assured our family that we were staying at a luxury cabin as advertised in the picture on the website for Legacy Lodge. They lied. We checked our parents and 15 other family members to the following: Molded bathtubs; broken hot tub; broken ice maker; filthy carpet; dirty floors; broken surround sound; broken furniture; dented appliances; broken chairs; lack of parking; mildwew smell. My parents are in their 80"s and this company was only concerned about making a dollar illegally. Do not support this type of business. They will not prosper. This was our last family trip. We were heartbroken. Parents are very ill now and cannot travel. I hope they enjoyed our 3,500.00 dollars.
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