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MCI Communications - Worst customer service

I have been on phone for 2 hour trying to lower my phone bill. I am paying 150 for a landline phone. I have been told I can’t change my plan. When I do speak with someone there system is not working. I just want to pay my bill and change to Att . Cry Shocked Wtf
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#1323326 Review #1323326 is a subjective opinion of poster.