New Reviewer

Ubereats - Did not receive my order and does not show on the app so I can get my refund

Ubereats - Did not receive my order and does not show on the app so I can get my refund
Ubereats - Did not receive my order and does not show on the app so I can get my refund
I ordered from Asian fresh. It's at most, 5 minutes from my apartment. I tracked the person who was picking it up on bike. But it didnt show that person had picked up my order and was on the way to dropping it off at my door. I paid already for the order but it does not show in my app in recent orders so I can indicate whether I got the order or not. I had to call and place the order again because they indicated the person had picked up the order, I had to take time from working at home to go and pick it up myself. I was charged again for them having to remake the food ! I would like my refund from the app order please of $27

User's recommendation: Just pick up your order yourself rather than trusting this app.

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ID
#3127648 Review #3127648 is a subjective opinion of poster.
Cons
  • No customer service options
Loss
$28
Preferred solution
Full refund