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Horrible Apple support

New MacBook Air screen cracked for no apparent reason and Apple ignores it and will not support it. Contacted support and all the way to ceo/coo and no accountability. Yet Tim Cook can invest trillions recently to kiss up to China for more business but cant assist the little guy back home with a technical product problem. Thats where you see cracks in the *** long term.

User's recommendation: Stay away from Apple producrs.

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2 comments
#2106954

How long did you have it? Was it still under warranty?

Although screens may not be covered.

It cracked for no reason? Doesn't seem likely in their minds.

#2107109
@Anonymous

Approx 90 days. They claim that the user caused the crack.

Of course! No surprise there

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ID
#3152123 Review #3152123 is a subjective opinion of poster.
Product
Apple Macbook Pro Laptop
Cons
  • Horrible company accountability and customer support
Loss
$800
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
We have been loyal customers of Apple and have spent thousands of dollars on their products. Early in the year we purchased a MacBook Air for my daughter for her first job. Within a couple months it malfunctioned. I was directed to Apple advisors that stated it would...
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ID
#3122425 Review #3122425 is a subjective opinion of poster.
Cons
  • Glitchy
Loss
$850
Preferred solution
Price reduction