Carol S Iqr
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Carol S Iqr
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Verified Reviewer | Allison Park, PennsylvaniaLAX Gadgets - No response after 4 attempts
I purchased a phone ring from LAX Gadgets, but the adhesive didn't hold, and my new Iphone fell, shattering the entire back. I had to buy a new phone after just 2 days. LAX Gadgets offers a link for customers to contact them, which I have now filled out 4 times, but they never respond back. Since their product was faulty, I requested that they pay for my new phone, which is actually a fraction of it's original cost. Still no contact from them. They do not care or stand behind their products.
Loss:
$120
Cons:
- Do not respond to complaints
Preferred solution: Let the company propose a solution
User's recommendation: Don't buy their phone rings, unless you want to risk having a broken phone
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