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I am tired of complaining to Joann's headquarters, it falls on deaf ears. I was in the Daytona Beach store recently. There was a problem loading coupons on my phone. They were not loading at home on any device. I asked the cashier if Joann's was having a problem. Young...
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ID
#3575033 Review #3575033 is a subjective opinion of poster.
Location
Daytona Beach, Florida
Pros
  • Good sales and coupons
Cons
  • Customer service
Preferred solution
Proper customer service and not excuses and rectify the customer service problems permanently

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New Reviewer
We went there to find a t-shirt from our trip to Chincoteague. We found the print we like and went to the counter. African American female was eating a pizza, I apologized for interrupting. Then I said the number of which print I wanted. She rudely answered we don't...
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ID
#2940490 Review #2940490 is a subjective opinion of poster.
Location
Chincoteague, Virginia
Pros
  • Large variety of t-shirts
Cons
  • Employees rude

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Publix - Palm Coast Town Center

Little over a week ago, I ordered deli online. I have been doing this for several months because I can't stand and wait the long before my back gives out. I went to pick up the order and for the first time it was half there. I was missing a meat and there was an empty bag with a label on it saying out of stock. They had my number, they couldn't call and ask if I wanted to substitute another brand? Then the deli supervisor/manager tried to bully me saying this happens to me a lot because my last name was the same as someone else. So not only was my order half *** now I am being bullied. She is an older woman with glasses who always wears a white cap on her head. I haven't complained before, but since I am being accused, I might as well. My response to her was my last name is very common and I walked away. They call that customer service? I was just in the store today, had to use one of the electric carts, the back wasn't doing so good. I made it through the store and to check out without a problem. The kid bagging asked if I need help to the car, I said no my daughter is with me she can help. She unloaded the cart and I went and placed the cart near a handicap spot, while walking back with my cane, and older guy who worked there basically scolded me for not asking for help because I had the electric cart. Excuse me, so now you are approaching customers in the parking lot and being rude once again. If this was the policy, then why didn't the first bagger follow us to the car regardless if we needed help. They blame the customers for everything. Publix, fix your dam problems and stop blaming the customers and being rude. I have had it with this store. Walmart had better service. So Publix, I am shopping else where. Publix, you don't deserve my money. It seems the staff there just don't get it. Without customers you don't have a job or get paychecks!
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ID
#1316725 Review #1316725 is a subjective opinion of poster.
Location
Palm Coast, Florida
Reason of review
Poor customer service