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Uber - Never got picked up and still got charged

My boyfriend call an uber for me and I never got pick up and they still charge me. I had to call a friend and was late picking my daughter up from school. Now I feel like uber is a scam because on the app, it was saying he picked me up and dropped me off and I never was in the car. Plus on top of that, that inconvenience me. I'm on a low income budget and they took my money and I still had to pay my friend too pick me up and take me to get my daughter, which I was late picking her up from school.

User's recommendation: They act like they picked me up and I never was in the car and still took my money.

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ID
#3109928 Review #3109928 is a subjective opinion of poster.
Location
Jacksonville, Florida