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Ekart Logistics - My order is out of delivery but late why

Wrong delivery number of the agent is mentioned on the message by ur company on the sms I received and time for delivery was between 12pm to 4pm today still haven't received my order...on my flipkart app it's showing out for delivery....my order number is FMPP098916****... kindly help send me a alternative delivery agent number and resolve the issue as soon as possible
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ID
#3109702 Review #3109702 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered