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Home Shopping Network - Not happy

Ordered a vaccum cleaner for a Christmas. Her son brought heraone the same day mine arrived. Went to post office to send back cost me 46.85 to send back. CALLED CUSTOMER SERVICE SAID I WAS RESPONSIBLE FOR THAT, SO I AM OUT THAT MONEY AND HAVE NOTHIng TO SHOW FOR IT. SO MUCH FOR 30 DAY RETURN. WANT ORDER ANYTHING FROM HSN BE WEARY

User's recommendation: Stay away.

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ID
#3107371 Review #3107371 is a subjective opinion of poster.
Product
Joy Mangano Vacuum Cleaner
Pros
  • Never had a problem befour
Cons
  • Customer service not helpful at all
Loss
$83
Preferred solution
46.85 postage plus payment