comment to review:

When item is not as advertised...they send you "replacement" and do not refund your money.

Shapermint #1589205
We're very sorry to hear that. This is not the kind of experience we want you to have. Please allow us to make this right for you. Kindly send us a private message on our FB page and rest assured that we'll do our best to resolve your concern. Looking forward to your PM.
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comment to review:

Lame -Shame

Mirror Essentials #1571826
You're welcome, Ann!
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comment to review:

Lame -Shame

Mirror Essentials #1569934
Thank you, Ann.
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comment to review:

Lame -Shame

Mirror Essentials #1569922
Hello Ann! Thanks for letting us know your concern. We'll have someone assist you right now through email. Have a great day!
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comment to review:

Lame -Shame

Mirror Essentials #1569064
Can you send us the order number in your confirmation email, it should end with letters ME. We hope to hear from you soon, SlightCeskyFousek717.
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2 replies
Anonymous
#1569468
687759ME
comment to review:

Lame -Shame

Mirror Essentials #1569059
We're terribly sorry to hear your experience, SlightCeskyFousek717. Please give us another chance to make it up to you. Kindly send us an email at hello@***.com with your order number or email address and we'll have someone to assist you right away. We hope to hear from you soon. Kind Regards, Mirror Essentials
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2 replies
Anonymous
#1569469
I have sent at least 12 emails to hello@***.com- I am asked to be patient because of technical issues. Same response each time! Unacceptable!! No phone person, either. Order 08/27/2018 687759ME
comment to review:

Horrible

Mirror Essentials #1569056
We're terribly sorry to hear that you still haven't received your order, EverlastingFlatCoatRetriever. This is not the kind of service we want you to experience. Please give us another chance to make it up to you. Kindly send us an email at hello@***.com with your order number or email address and we'll have someone to assist you right away and track your order. We hope to hear from you soon.
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comment to review:

The WORST Customer Service

Mirror Essentials #1567590
Hello there! We're terribly sorry to hear your experience. Kindly send us a private message with your order number or email address in our facebook page and we'll have someone to assist you. We hope to hear from you soon.
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Q&A comment

No Merchandise

Mirror Essentials #1567569
Hello NeedyNeapolitanMastiff335! Kindly send us a private message in our facebook page with your order number or email address and we'll have someone track your order. You may also email us at hello@***.com We hope to hear from you soon.
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comment to review:

Absolutely awful.

Mirror Essentials #1567561
Hello there! We're terribly sorry to hear your experience. We encourage you to please send us a private a message with your order number or email address in our facebook page and we'll have someone to assist you regarding your concern. We'll make sure to provide you a resolution right away. We hope to hear from you soon.
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comment to review:

I still have not received my order

Mirror Essentials #1567549
We're terribly sorry that you still haven't received your order, SwiftFurSeal166. Please do send us a private message in our Facebook page and we'll have someone to assist you in tracking your package. We hope to hear from you soon. Thanks!
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comment to review:

SDLC Desperate

Mirror Essentials #1567534
We're terribly sorry to hear that you never received all of your orders, TemporaryOyster632. Kindly send us a private message in our facebook page with your order number or email address and we'll have someone to help you organize a replacement for the missing item. We hope to hear from you soon.
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1 reply
Anonymous
#1572166
No thanks. It won't work anyway even if I will again send an email. You don't actually address your customers' concern. Your response will always be either this "Our Email Customer Care Team will get in touch with you via email within 24-48 hours" or this "we'll make sure it's shipped within 7 working days". I've been getting those replies already since July and it's now October. I'd appreciate if you could give my money back for that missing items.
comment to review:

MIRRORESSENTIALS

Mirror Essentials #1567525
We're terribly sorry that you still haven't received your order, SwiftFurSeal166. Please do send us a private message in our Facebook page and we'll have someone to assist you in tracking your package. We hope to hear from you soon. Thanks!
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comment to review:

Return policy is a lie!

Mirror Essentials #1567517
We're terribly sorry to hear you're experience, ClassicFrigatebird. Kindly send us a private message in our Facebook page and we'll have someone to assist you right away. We hope to hear from you soon.
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comment to review:

I am not getting a response via email

Mirror Essentials #1556768
Hello SpotlessButterflyFish, We're truly sorry for the inconvenience. Kindly send us a private message through our facebook messenger with your email address or order number and we'll be glad to sort this out for you. We hope to hear from you soon. Regards, Mirror Essentials
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comment to review:

Non-receipt Of Order

Mirror Essentials #1556760
Hello AccomplishedMule, We're truly sorry that you still haven't received your order. We'll go ahead and make a follow up with our customer care team. Also, please send us a private message through our facebook messenger with your order number or email address and we'll track it for you. We hope to hear from you soon. Regards, Mirror Essentials
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comment to review:

Return Policy is bull, I've been trying to return my items for 2 weeks and company won't provide return instructions

Mirror Essentials #1556752
Hello AnnoyingBeagle, We understand that you don't want to a replacement or store credit. Please send us a private message through our facebook messenger with your order number or email address and we'll assist you regarding your refund. We hope to hear from you soon. Regards, Mirror Essentials
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1 reply
Anonymous
#1568587
I have tried several times to get my refund and still no cooperation, I have tried every email and phone number I could find and am at my wits end, I will have to try to take legal action for my $41.14 to be refunded and that's a shame for a business to conduct themselves in this manner.
comment to review:

Please Cancel Order And Credit Account

Mirror Essentials #1556749
Hello AgileAkbash, We're truly sorry to hear that you still haven't received your order. Please send us an email at hello@***.com or send us a private message through our facebook messenger with your order number so we can track it for you. We hope to hear from you soon. Regards, Mirror Essentials
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comment to review:

Please Cancel Order And Credit Account

Mirror Essentials #1556747
Hello Anonymous, We're truly sorry for the inconvenience. Please send us an email at hello@***.com or send us a private message through our facebook messenger with your order number so we can better assist you. We hope to hear from you soon. Regards, Mirror Essentials
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Q&A comment

exchange an item

Mirror Essentials #1556742
Hello BronzeSumatranElephant, Please send us an email at hello@***.com and we'll definitely assist you. We hope to hear from you soon. Regards, Mirror Essentials
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Q&A comment

Refund

Mirror Essentials #1556741
Hello ContemplativeEntlebucherMountainDog, We hope you're doing well. Kindly send us an email at hello@***.com and our customer care team will surely help you about the refund. We hope to hear from you soon. Regards, Mirror Essentials
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Q&A comment

Refund

Mirror Essentials #1556740
Hello Frances Capone, It seems that you were already refunded. If you still need further assistance, don't hesitate to send us an email at hello@***.com Regards, Mirror Essentials
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Q&A comment

Ultimate abs stimulater

Mirror Essentials #1556737
Hello ShakyGiantPandaBear, We do apologize that you still haven't received your order. Please send us an email at hello@***.com or send us a private message through our facebook messenger with your order number and email address, and we'll track your order for you. We hope to hear from you soon. Regards, Mirror Esssentials
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comment to review:

My order was incorrect

Mirror Essentials #1556734
Hello YearlyGrasshopper, We're truly sorry that you received an incorrect size for your orders. We're happy to send you a replacement right away at no extra cost. Kindly send us an email at hello@***.com or a private message through our facebook messenger with your order number. We hope to hear from you soon. Regards, Mirror Essentials.
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comment to review:

Received Lip Service Not Product

Mirror Essentials #1556726
Hello WeightyBullTerrier, We're truly sorry for your inconvenience. Kindly send us a private message through our facebook messenger with your email address and order number and we'll create a follow up to our customer care team. We hope to hear from you soon. Regards, Mirror Essentials
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comment to review:

Very not good

Mirror Essentials #1556723
Hello FiveQuoll854, We're truly sorry to hear your inconvenience. Rest assured that we'll make a follow up with our customer care team and have this sorted out within the day. We genuinely appreciate your business and please know that we are always here to help. Regards, Mirror Essentials
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comment to review:

The WORST Customer Service

Mirror Essentials #1556717
Hello VirtualMaltese, We're truly sorry to hear your inconvenience. We definitely want to resolve your concern right away. Kindly send us a private message through our facebook messenger with your email address and order number so we can create a follow up with our customer care team. Regards, Mirror Essentials
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comment to review:

Frustrated and done with ME.

Mirror Essentials #1554992
Hi there, We genuinely understand that it has not been a pleasant experience for you, however, we would like to request you to please give us another chance to make things right. Please send us an email with your complete name, email address and order number so we can resolve this for you immediately at hello@***.com Sincerely Mirror Essentials
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comment to review:

Where is my order?i cant excess my tracking number.

Mirror Essentials #1554985
Hi BleakBassetHound, We are sorry to hear you didn't get any update on your order and about the delayed response. Rest assured that we will look into this for you. Kindly email us directly with your complete name, email address and order number at hello@***.com. Thank you! Sincerely, Mirror Essentials
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comment to review:

I didn't receive my package

Mirror Essentials #1554973
Hi ClearCarp, It shouldn't happen. We respond to all our customers immediately. Please give us a chance to make things right for you. Kindly send us an email with your order name, email address and order number at hello@***.com. We will review your case and resolve this ASAP. Thanks! Sincerely, Mirror Essentials
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comment to review:

STILL WAITING FOR ORDER

Mirror Essentials #1554137
Hi SpectacularPony, We sincerely apologize for the inconvenience of not able to track your order immediately. Our team is already aware of this issue and are working hard to get this rectified the soonest possible time. Please note that our standard shipping takes 2-4 weeks to arrive and if availed our fast delivery shipping, then it would only take 2-7 business days. Here's the link on where: www.mirroressentials.com/pages/track-your-order. Please send us an email with your complete name, email address and order number directly at hello@***.com if you still have concerns, we'll be more than willing to help. Sincerely, Mirror Essentials
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comment to review:

Wrong order 2x . Refund now!

Mirror Essentials #1554132
Hi EvenFlatCoatRetriever498, We understand that you have had previous unpleasant experience and this is definitely something we don’t want to happen again moving forward. We will note this incident and review for service improvements. Feel free to send us an email if you still have concerns at hello@***.com, we'll be more than willing to help. Sincerely, Mirror Essentials
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comment to review:

Do not buy from them. SCAM

Mirror Essentials #1554120
Hi HotTapir, We understand that you have had previous unpleasant experience and this is definitely something we don’t want to happen moving forward. Let us take care of this for you. Kindly send us an email with your complete name, email address and your order number at hello@***.com. We will review your case and do our best to resolve this for you completely. Thank you. Sincerely, Mirror Essentials
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1 reply
Anonymous
#1572279
I have the same case!, a lot of emails I have sent and nothing!, you say to all the affected users that it is a problem with your system, but it's a lie!!, even you block me in facebook, because I exposed you!!! Stop being a criminal company and refund all the affected people!
comment to review:

I’m waiting for my return approval

Mirror Essentials #1553366
Hi RuralSriLankanElephant, We are sorry to hear you haven't receive any response yet and we appreciate you bringing this to our attention so we can deal with it immediately! We'd like to know more of your concern. Please email us directly with your complete name, email address, order number and the details of your concern at hello@***.com. We will do our best to resolve your concern immediately. Sincerely, Mirror Essentials
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comment to review:

Order number 623710me

Mirror Essentials #1553363
Hi FreeKookaburra, Thank you contacting us! We are able to confirm that a replacement has been processed and the tracking number will be sent to you via email as soon as it gets available. We appreciate your business. Feel free to email us if you have further concerns, we'll be glad to help! Have a great day! Sincerely, Mirror Essentials
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comment to review:

Have not received package

Mirror Essentials #1553359
Hi EnchantingPanda! We are sorry to hear you haven't receive your package yet. You may track your order at: https://mirroressentials.com/pages/track-your-order. We'd like to your order as well and see how we can fix this. Kindly send us an email at hello@***.com with your complete name, email address and order number. We will do our best to resolve this. Thank you! Sincerely, Mirror Essentials
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comment to review:

Mirror essentials body shaping shorts reviews

Mirror Essentials #1537527
Hi there, donnajeanmervin_70! Thank you for your feedback. We'll take note of the points you mentioned for improvement of our service. Send us a private message on our FB Page or send an email to us directly at hello@***.com. Sincerely, Mirroressentials.
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comment to review:

Cancel order #675352ME

Mirror Essentials #1535127
Sorry to hear you wish to cancel your order, NeighborlyMantaRay. Kindly send us a private message on our FB Page or email us directly with your complete name, email address, order number and the details why you end up cancelling your order.We'll be more than willing to help. Our email address is at hello@***.com. Thank you. Sincerely, Mirroressentials.
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comment to review:

Horrible

Mirror Essentials #1535125
Sorry to hear what happened, ThreateningJay. We are having updates at the moment, that is why you are having a hard time reaching us directly. To best assist you, kindly send a direct private message on our FB page or email us at hello@***.com. Thank you for your kind understanding and consideration. Sincerely, Mirroressentials.
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comment to review:

Want to find out why I was charged 19.94 for??

Mirror Essentials #1535124
Hi, MarkedNewt! We are sorry to hear that. Your security is our top priority. We don't process any payment without the owners authorization. Please contact your bank to get this addressed immediately. Thank you! If you need help from us, send us a private message on our FB page or email us at hello@***.com.
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comment to review:

Order didn’t ariive

Mirror Essentials #1532947
Hi, ConsciousElk! Our shipping takes 2-4 weeks to arrive. You can use this link to track your order: https://mirroressentials.com/pages/track-your-order. Feel free to send us an email at hello@***.com or directly send us a private message on our Facebook page if you have any concerns. We'll be glad to help. Sincerely, Mirroressentials.
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comment to review:

Cancel order

Mirror Essentials #1532944
Hi DeterminedKudu, we are sorry to hear what happened. Your security is our top priority. We'd like to take action about your concern immediately and resolved it completely. To do so, please send us an email with your order number, email address, complete name, and details of your situation at hello@***.com or directly send us a private message on our Facebook page. Thank you. Sincerely, Mirroressentials.
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comment to review:

Horrible

Mirror Essentials #1532505
Hi, Anonymous. This definitely is not the kind of customer service experience we'd like to have. To help you, kindly send us a private message on our facebook page with your complete name, email address, order number and the details of your refund. You may also send us an email at hello@***.com. Please bear in mind that once refund has been processed and approved, it takes 5-7 business days to get posted on the original source of payment. Thank you. Sincerely, Mirroressentials
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comment to review:

Not able to get in contact with anyone

Mirror Essentials #1532502
Hi there, PastelMouse790! We are sorry to hear your frustration. This is not the kind of customer experience we'd like for you to have. Please give us a chance, send us a private message with your complete name, email address, order number and the details of your concern at hello@***.com or send us a private message directly on our FB Page. We assure to resolve your concern completely. Thank you. Sincerely, Mirroressentials.
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comment to review:

Didn't receive package

Mirror Essentials #1532500
Hi, Anonymous, We care and we respond to all our customers concerns. Please send us a private message with your Order Number, Full Name, Email Address, and the details of your concern via email at hello@***.com. We would love to hear your concern and fully resolve them for you. Sincerely, Mirror Essentials
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comment to review:

My order

Mirror Essentials #1532495
Hi FatalFish, we are sorry to hear this. Definitely this is not the kind of experience we would like for you to have. Please send us your Order Number, Full Name, Email Address, and the details of your concern via email at hello@***.com or send a private message on our facebook page. We will never stop until we get your concerns covered and completely resolved. Sincerely Mirror Essentials
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comment to review:

Return process

Mirror Essentials #1531861
Hi BasicParrot, We are sorry to hear what happened. This is not how likely we would like for you to experience. Kindly send us a private message with our complete name, email address, order number and the details of your concern at hello@***.com. For the return address, just fill up this form https://mirroressentials.com/a/returns. Thank you for your kind understanding and consideration. Sincerely, Mirroressentials
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comment to review:

Terrible customer service

Mirror Essentials #1530945
Hi there, Anonymous. We sincerely apologize for the inconvenience. This is not how likely we would like our customers to experience. Please allow us to resolve this completely for you. Kindly send us an email of your complete name, order number, email address and the details of your concern at hello@***.com or send us a private message to our facebook page account. Thank you for your kind understanding and consideration. Sincerely, Mirroressentials
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comment to review:

I ordered the six pack abs and it doesn't arrive

Mirror Essentials #1530944
We are sorry to hear you didn't get a response, MonumentalNewfoundland. This is definitely not how likely we would like for you to experience and we would like to resolve this completely for you. Kindly send us a private message with your complete name, email address, order number and the details of your concern to our facebook acct or email our customer care team directly at hello@***.com. We assure you we'll get this resolve completely. Thank you.
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comment to review:

Return FAE9B^

Mirror Essentials #1527982
Hi there, We are sorry to hear the trouble you had. This is not how likely we would like our customers to experience. Please allow us to resolve your concern. To do this, kindly send us a private message on our Facebook Page with your Order Number, Full Name, Email Address and the details of your concern so we can assist you further or just go to this link https://mirroressentials.com/a/returns. We'll be waiting for your response. Thank you for your kind consideration and understanding! Sincerely, Mirroressentials
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