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Verified ReviewerRyanair - The price I paid for my flight has decreased 30% in 15 days
After their initial pointless justification for the price difference- again saying they do not make reimbursements and the price paid remains that - regardless of online price variations- I wrote to tell them that I had written on *** Customer and will give them poor...
After writing a payment claim to Ryanair using their online form and expressing my anger at the extreme price decrease and asking to be โreimbursedโ the difference, they responded that they are a non refundable airline and their web site is a live system. Thus only...
The departure is in 2 weeks.
I am a frequent traveler but have never flown Ryanair
I am not at all pleased with this important price discrepancy and would like an explanation
Perhaps there was a glitch in the system when I bought the flight and thus you will reimburse me the difference?
It even stated "only 1 place left at this price" ...coaxing me to buy asap.
Preferred solution: Price reduction
User's recommendation: Beware of Ryanair price fluctuations. Maybe need to open their site in incognito mode
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brooklyn, New YorkSilver Singles - Request for cancellation was done online within 24 hour before expiration of one month membership but was denied cancellation within correct time limit
Dear Sirs,
The reason that I had initially paid for a very expensive one month membership is because I am only here visiting in the USA for one month and am returning to Europe this week.
In fact initially I had paid for a 3 month when I was in Italy before arriving and then realized that I would not be able to use the site living in Europe. I called the customer service and they kindly cancelled my 3 month payment and directed me to subscribe with a one month membership upon my arrival in NY which is what I did regardless of the very high excessive cost.
Then being that I know that my membership expires on the 29th of November I assumed that by cancelling on the 27th it would be sufficient .
In fact proceeding online to cancel on the 27th at 8 pm eastern time , means that I in fact cancelled 28 hours before the 29th .
So I am within the time limit stated ( 24 hours before end of 1 month period )
However my cancellation request was rejected, stating that I had gone past the deadline and thus was automatically renewed for another month.
Please bare in mind that I cannot anyway utilize the site from Europe/Italy, as it is not an international site.
Please therefore cancel my membership and automated payment according to agreement terms and any payment erroneously charged to be should be reimbursed. I will be awaiting confirmation of my cancellation and any reimbursement of any mistaken forced payment by you.
Thank you for the consideration
Lisa Cooper Magagnini
User's recommendation: Keep an eye out for subscription deadlines and cancel 2 days minimum before to avoid automated unwanted subscription
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This problem was coincidentally resolved by silver singles one hour after I posted this review. I had previously contacted Silver Singles customer service by email but perhaps had not waited sufficiently for a reply ( 36 hours) as I was riled up after reading other comments from disgruntled clients. So this review should be disregarded and even cancelled