Lisa C Fhr

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Ryanair - The price I paid for my flight has decreased 30% in 15 days

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Updated by user May 27, 2023

After their initial pointless justification for the price difference- again saying they do not make reimbursements and the price paid remains that - regardless of online price variations- I wrote to tell them that I had written on *** Customer and will give them poor...

Updated by user May 27, 2023

After writing a payment claim to Ryanair using their online form and expressing my anger at the extreme price decrease and asking to be โ€œreimbursedโ€ the difference, they responded that they are a non refundable airline and their web site is a live system. Thus only...

Original review May 26, 2023
I have just discovered that the flight I bought online with you on May 10th has decreased 30% in overall price.
The departure is in 2 weeks.
I am a frequent traveler but have never flown Ryanair
I am not at all pleased with this important price discrepancy and would like an explanation
Perhaps there was a glitch in the system when I bought the flight and thus you will reimburse me the difference?
It even stated "only 1 place left at this price" ...coaxing me to buy asap.
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Loss:
$37

Preferred solution: Price reduction

User's recommendation: Beware of Ryanair price fluctuations. Maybe need to open their site in incognito mode

Lisa C Fhr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Silver Singles - Request for cancellation was done online within 24 hour before expiration of one month membership but was denied cancellation within correct time limit

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Dear Sirs,

The reason that I had initially paid for a very expensive one month membership is because I am only here visiting in the USA for one month and am returning to Europe this week.

In fact initially I had paid for a 3 month when I was in Italy before arriving and then realized that I would not be able to use the site living in Europe. I called the customer service and they kindly cancelled my 3 month payment and directed me to subscribe with a one month membership upon my arrival in NY which is what I did regardless of the very high excessive cost.

Then being that I know that my membership expires on the 29th of November I assumed that by cancelling on the 27th it would be sufficient .

In fact proceeding online to cancel on the 27th at 8 pm eastern time , means that I in fact cancelled 28 hours before the 29th .

So I am within the time limit stated ( 24 hours before end of 1 month period )

However my cancellation request was rejected, stating that I had gone past the deadline and thus was automatically renewed for another month.

Please bare in mind that I cannot anyway utilize the site from Europe/Italy, as it is not an international site.

Please therefore cancel my membership and automated payment according to agreement terms and any payment erroneously charged to be should be reimbursed. I will be awaiting confirmation of my cancellation and any reimbursement of any mistaken forced payment by you.

Thank you for the consideration

Lisa Cooper Magagnini

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User's recommendation: Keep an eye out for subscription deadlines and cancel 2 days minimum before to avoid automated unwanted subscription

1 comment
Guest

This problem was coincidentally resolved by silver singles one hour after I posted this review. I had previously contacted Silver Singles customer service by email but perhaps had not waited sufficiently for a reply ( 36 hours) as I was riled up after reading other comments from disgruntled clients. So this review should be disregarded and even cancelled