New Reviewer

Uber - Charged for a ride I didn't get

My uber driver was 25 minutes late picking me up to take me to the airport. I had to get a ride from my roommate instead and was still charged a fee. Had a horrible time trying to get ahold of any customer service rep and when I finally did, he took my details and then literally hung up on me without resolving any of my issues.
View full review
ID
#3104532 Review #3104532 is a subjective opinion of poster.
Location
Kansas City, Missouri
Pros
  • Until now it has been great
Cons
  • No customer service phone number
Loss
$25
Preferred solution
Full refund