Nevaeh W Rbu

Ubereats - They took 72.76$ from my account and no address or order was made to it, no one ordered anything and Uber eats took and this was from 2 โ€œordersโ€

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Ubereats - They took 72.76$ from my account and no address or order was made to it, no one...
Ubereats - They took 72.76$ from my account and no address or order was made to it, no... - Image 2

1 was an actual order but the restaurant was closed I wanted a refund but never got one and am still waiting for that one

The second one is 50 dang dollars from my account Uber eats literally took my money and I wake up this morning with less money than what I went to bed knowing I had, Ive been trying to call the company and trying to get ahold of them but I didnt get anything I have proof of the money that was taken from me I dont like how they handle this terrible customer service in every way! Ive order from a few places and had food be delivered to me freezing cold, there are over 1000 delivery drivers that pick up our orders and go long ways Ive watched people take food from the person they are taking their order too, its outrageous and not okay! Get your stuff right ubereats this amount of complainants its ridiculous and I want a full refund because I am missing 72.76$ In total so please help your customers

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Loss:
$73
Pros:
  • There are zero pros
Cons:
  • Cancellation without notification
  • No reply
  • Time

Preferred solution: Full refund

Nevaeh W Rbu

Ubereats - Taking 50$ from my bank account when no one ordered anything

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Ubereats - Taking 50$ from my bank account when no one ordered anything
Ubereats - Taking 50$ from my bank account when no one ordered anything - Image 2
You all took $50 from my bank account when no one ordered from there the only order I have that I ordered costed $23.01 not $50 I'm beyond upset with your company and I would like my money back I also have another order that I had to cancel it was $22.77, but I didn't get my money back when the restaurant was closed why would you all take my money I covered my past transactions that don't need to be seen by all of you. I would like my money back for those messed up transactions that I didnt get my money back from, please and thank you if you have any questions or concerns please email or contact me by number Email- nevaehwillis96@***.com Phone- 850815**** My name is Nevaeh
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Loss:
$73
Pros:
  • When they deliver what i paid for
  • Variety of choices
  • Dont have to go to food place
Cons:
  • Not getting my food and they take my money with no refund

Preferred solution: Full refund