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My Iphone is not working properly. I took it into an Apple store for service, they found the problem was with the software, they erased all of my software, reloaded it. Now my phone is worse.

The Apple Store erased all of my software, reloaded it, now my phone is worse than before. I have another year of Apple support coming to me. But the guy said if this doesn't work, you might want to buy a NEW phone. WHY DO I HAVE APPLE SUPPORT, THEN?? The problem came after Apple's last update. This seems to happen, just about when your phone is about 2 years old. They break it, so you are forced to buy a new phone. I NEED HELP!

User's recommendation: Buy something other than Apple.

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1 comment
#2098894

I called the Apple number, they are sending me a new phone.

ID
#3104309 Review #3104309 is a subjective opinion of poster.
Location
Glendale, Arizona
Pros
  • Easy to use
Cons
  • Not honouring warranty policies
Loss
$400
Preferred solution
Let the company propose a solution