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Sony - Need a repair

My port has a short in it and I got no help from anyone. No one would even answer the phone. Someone needs to answer the phone
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ID
#3102455 Review #3102455 is a subjective opinion of poster.
Location
Des Moines, Iowa
Pros
  • Loves it
Cons
  • Quality of product
Preferred solution
I want my laptop fixed and want to buy the battery for it.