New Reviewer

DOORDASH - Worst company ever

Ordered a simple pizza and it never got delivered. After having to go pick up our pizza, 2 hours later door dash calls, completely clueless. Asking if I ordered a pizza. After contacting customer service to see about getting a refund on the "delivery fee" and being transferred to 5 different ppl, being on hold for over 30 min, i gave up. Got charged 21.99 for a 12.00 pizza. Worst service ever. I plan on letting everyone know about this.

User's recommendation: Save your money and pick up yourself.

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ID
#3101382 Review #3101382 is a subjective opinion of poster.
Pros
  • I would give you guys 0 stars if i could
Cons
  • Taking money and not providing servive
Loss
$8
Preferred solution
Full refund
New Reviewer

DOORDASH - Worst service

Failed to deliver a simple pizza. 2 hours after placing order, and after having to pick it up ourselves. Door dash calls asking if we ordered a pizza. Was charged 21.99 for a 12.00 pizza. For all their " delivery" fees. And they refuse to refund the delivery fee. After being in hold for 30 min and getting transferred to 4 different reps. I gave up. I will never give service to this company again and plan on spreading the word on this issue.

User's recommendation: Save your money and pick up yourself . Lazy and stupid employees.

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ID
#3101332 Review #3101332 is a subjective opinion of poster.
Location
Espanola, New Mexico