New Reviewer

Verizon Wireless - Can't activate new phone

Finally got phones activated after 3 days. Signed up for auto pay and paperless billing for discount of $10 per line and it was never applied or signed up, so bill is another more than stated. Rep couldn't help because account got locked trying to access my Verizon app. Can't sign into app to change account owner or resign up for auto pay and paperless. Never been so disappointed with a company as I have been with Verizon the last couple weeks.

User's recommendation: Make access to Verizon apps easier.

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ID
#3122029 Review #3122029 is a subjective opinion of poster.
Pros
  • Coverage
Cons
  • Poor customer service and worst phobe service ever
  • Hidden fee dont respect there customers
Loss
$240
Preferred solution
Deliver product or service ordered