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Regal Cinemas - Payment issue

The app keeps telling me that the payment is unsuccessful but I put a new payment and it does the same thing. I emailed regal and they just tell me to update the app and try again. I have logged out, deleted the app and reinstalled it and it still does not take my payment. They also do not have a customer service number that works it tells you to get it on the website but then the website gives you an email option.
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#3094333 Review #3094333 is a subjective opinion of poster.
Preferred solution
I want to see movies with my unlimited plan if not cancel the membership if your not going to accept the payment.