Cheryl C Vxv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Leandro, California

Amazon - My package has two day shipping, but tracing says it won't arrive for 7 days . What's up with that?

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I can't reach areal person for customer service, the options on line do not allow me to address the problem. The phone number I called for customer service didn't have any options except to give me info on my bill, which I already have!. I think I will follow my best judgement and cancel my Prime Account. I will have to speak with a real person however first.
View full review

Preferred solution: The ability to contact a real person without having to go through 3 hours of typing crap online

User's recommendation: If you have an issue you may be screwed!