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Regal Cinemas - Charged my sons card 6 times

My sons card was charged 6 times for the unlimited pass. The regal reps said that it was from June through November. The problem is I was paying for my sons pass and then we switched it over to his card since its only $19.71 a month. From June through November my son had not been to the movies at all. Which is why his pass was never reinstated once theaters reopened, because he had no interest in it. We only reinstated it this week because he wanted to see Ghostbusters and Resident Evil this week. We have asked them to reimburse the 5 extra charges but they are being completely unreasonable! It may not mean anything but my entire family is considering canceling our passes.

User's recommendation: Be very careful about getting this unlimited pass! They like to steal money from your account.

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ID
#3089004 Review #3089004 is a subjective opinion of poster.
Pros
  • Clean theater
  • Seats
  • Recliner seats
Loss
$99
Preferred solution
A refund of the extra $98.55 they charged on my sons account