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B Tanish - Bad service n cheated on me

On 10th of July I have done a smoothing they have charged me extra 2000rs as my hair was dry and I had a cupon of 1000rs. After 2day I could not go for a wash as my uncle was in d hospital n call them and asked then which shampoo should I use they did not tell me anything. Now my hair is completely dry d it's damaged. They said they can't do anything as I did not go for d wash. Please help me what should I do.
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ID
#1309024 Review #1309024 is a subjective opinion of poster.
Location
Pimpri-Chinchwad, Maharashtra
Service
B Tanish Hair Treatment
Reason of review
Bad quality